888 Casino

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #32604
    Never-Happy WANTED $1
    Outlaw

    Hi all, I’m new to the forum but have been following the bandit for a while now. I’ve been playing at 888 casino as i played online poker for a while and it was easy to use the same site. I’ve got a dispute going with them at the moment over a couple of thousand dollars. Just wondering if anyone else has used their site and your experiences with them, personally I think their customer service is shocking.

    #32637
    nickuk911 WANTED $18
    Blocked

    Yes mate 888 (Cassava Enterprises) is a very Shady group.

    A quick goodle search will show many complaints going back 10 years and more.

    They would often pray on players who had exluded on one of their many many sister sites.

    Basically is you signed up and lost they would keep the cash but if you signed up and win and tried to get your cash you would then be told that due to self exclusion on a sister site your not getting it.

    They were recently fined something like 5 Million by the Gambling Commission in relation to the self-exclusion issue.

    Not sure why they are ranked so highly to be honest i woouldn’t put my money there.

    1
    #32643
    Anonymous WANTED $15
    Inactive

    888 are the biggest bunch of crooks out there and will try every trick in the book to not pay you. They owed me £2635 that they refused to pay initially because I had entered the wrong year for my DoB which then didn’t match with my provided documents and then once I took my complaint to ECOGRA they came up with some incredible story of multiple accounts registered at my address with different names and all using the same IP and ECOGRA agreed with them even though I finally got them to admit that evidence provided by 888 was inconclusive, which is no surprise because they concocted it all anyway! Thankfully I only lost £10 overall to this pitiful excuse of a Casino, best of luck to you but dont hold your breath!

    #32652
    blacko1974 WANTED $248
    Spectator

    The words Cassava enterprises or Nektan should be treated with in trepidation as they are amongst the biggest toe rags online. Cassava usually target the bingo crowd whilst Nektan joining bonuses are capped big time.

    #32659
    nickuk911 WANTED $18
    Blocked

    Years ago 888 tried that trick with me, i had closed (not self excluded) on one of their sites because games were crashing, kept getting logged out and basically the site looked like it was lashed together in 5 minutes using paint lol.

    About a year later i was bored and found a site (not realising it was Cassava) and won around £250.

    Next day, an email, telling me that as i had closed an account im not getting the money blah blah blah.

    Fortunatly for me i was well aware of their shady tactics and replied teling them that if you want me to go down the route of heading to Ecogra/Gambling Commssion/The Pogg for £250 then thats up to you.

    10 Minutes later i recieved a reply stating the £250 was processed!

    Yes very shady bastards, if your reading this thread you have been warned although surely after the 5 Million fine they have recieved i would have expected them to have changed their policies

     

    As for Nektan, i really do not know how they are allowed to cap the deposit bonuses to 4x, in my eyes that is just ridiculous.

    #32810
    Never-Happy WANTED $1
    Outlaw

    I’ve been playing on there for the last couple of years, not had any trouble with cashing out previously. (Cashed out £45,000 earlier this year and money was in my bank within 7 days)

    Just makes me laugh that you can’t talk on the phone and everytime I email it takes them 2 or 3 days to reply, then they just ask the same questions they’ve already asked. Once this gets sorted out I’ll be closing my account with them and then moving elsewhere.

    #32815
    Green2711 WANTED $492
    Outlaw

    I haven’t used the casino much, I’ve played a few games of computer blackjack and I found that when I bet smaller then I’d win and hit multiple blackjacks as soon as I raise the bet above $10 it seems to hit runner runner 21 when showing 4/5/6 but perhaps I’m just unlucky. I have played poker there also but I feel it’s worst “big” poker site out there…poor tournament selection, terrible interface/software and having to wait over a week for a cash out. Out of all the poker sites with casino’s I would say the best is Party Poker but perhaps thats because I’ve had my biggest wins there.

    #32822
    Never-Happy WANTED $1
    Outlaw

    I guess I’ve just stuck to what I’ve known. I’m a bit of a creature of habit. I used to play on pokerstars but got fed up with losing so often with massive hands despite getting it in good.

    My new years resolution is gonna be to change to a different site and find somewhere that’s not so shit at dealing with issues, I wouldn’t mind but I spend a lot of money on their site and thus has really pissed me off. It’s only now I’m looking about I’m realising how many people have had issues with them.

    #32853
    Biohazard WANTED $675
    Outlaw

    Yep, unfortunately 888 are not a casino with a good reputation… at all. They have a huge marketing budget, and unfortunately this results in a false sense of security for new and returning customers. Their customer service is shockingly bad, and if you are disputing a decision they have made, good luck trying to get it resolved.

    They actually paid me out £1k from a £10 Birthday bonus that I had back in August, that I somehow managed to work up to a thou. Was convinced they weren’t going to pay it out, but they did! So from my end, I’ve had no issues with them personally. But I’ve heard many horror stories.

    #32905
    Smig WANTED $23
    Outlaw

    i’ve not had a problem but they do take the piss to process a withdrawal says 24hrs to process and i had a withdrawal sent on Wednesday and they didn’t process it till the following Tuesday left it so i could reverse but i just stayed away just the odd log in to see if its been processed wont lie was tempted to reverse

    1
    #33088
    Never-Happy WANTED $1
    Outlaw

    I ended up reversing 10k earlier this year as they took so long to cash it out, can’t blame them though as that’s just down to me being a dick.

    It’s been over 3 days since they last responded to me now so I know they are gonna take the piss and just ignore me.

Viewing 11 posts - 1 through 11 (of 11 total)