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AuthorPosts
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10th February 2020 at 10:08 pm #90779
So, loaded up £50 in Grosvenor and kick off a new grind on my absolute favourite game, Kingmaker from BGT. Only playing 20p to while away a few hours. Fast forward 2 hours and the multiplier is up to 48x and the game is getting really exciting, every jewel hit is paying. Then fuck me the progress resets before my very eyes!!!! from 48x to 4x, no error, no nothing! I stare at my screen in utter disbelief.
So, straight onto live support and get the usual spiel that they will escalate to their technical department and can take up to 10 days to get an answer! I’m not holding out much hope as I had a smiliar issue with losing progress on lil devil which never got resolved. It’s probably not possible but I would love to get in touch with the game provider direct as this is a major major flaw in their software, the whole point of this game is to keep building your progress!! How can you trust games like this and lil devil where there’s the possibility of game progress being lost.
@eejit101 any suggestions!
I’m half tempted to go on to nickslots channel as he seems to be chummy with the CEO of BGT, but I can’t stand that bellend.
Anyhow we’ll see how this plays out.
10th February 2020 at 11:26 pm #90785calling Nick a bellend and then running to him for help is odd. but hey dog eat dog! BTG are knowing for there errors its happened to many people and many streamers either graphical, glitch or whatever they wanna say. I do hope you get it back but unlikely. Never heard anyone’s game play put back to the same situ. But they may offer you a few spins or just tell you sorry. Hope its a better outcome for you though. (think a few of the steamers are pally with Nick the CEO BTG, if you see twitter he tags a few streamers not just nickslots )
11th February 2020 at 8:46 am #90788So, loaded up £50 in Grosvenor and kick off a new grind on my absolute favourite game, Kingmaker from BGT. Only playing 20p to while away a few hours. Fast forward 2 hours and the multiplier is up to 48x and the game is getting really exciting, every jewel hit is paying. Then fuck me the progress resets before my very eyes!!!! from 48x to 4x, no error, no nothing! I stare at my screen in utter disbelief.
So, straight onto live support and get the usual spiel that they will escalate to their technical department and can take up to 10 days to get an answer! I’m not holding out much hope as I had a smiliar issue with losing progress on lil devil which never got resolved. It’s probably not possible but I would love to get in touch with the game provider direct as this is a major major flaw in their software, the whole point of this game is to keep building your progress!! How can you trust games like this and lil devil where there’s the possibility of game progress being lost.
@eejit101 any suggestions!
I’m half tempted to go on to nickslots channel as he seems to be chummy with the CEO of BGT, but I can’t stand that bellend.
Anyhow we’ll see how this plays out.
11th February 2020 at 10:04 am #90780Mate I hope this gets sorted for you, I would absolutely lose my shit
If you have to use nick use the cunt lol fuck him
11th February 2020 at 10:11 am #9079611th February 2020 at 10:40 am #90799Ile second that mate I followed is link once to a casino got scammed thousands in withdrawals asked that prick for help few times to no avail use to like the guy now I think is a utter fling bellend who promotes shitty casinos wat don’t like paying out winnings and you get fked about
111th February 2020 at 11:21 am #90803Hmm. Thats really really odd. To the fact ive never heard of it happening.
It changes only when you change stake or get logged out. I assume you checked both of these. But the game provider can check your progress with the site, they share the information on game rounds so you will see this.
11th February 2020 at 11:51 am #90805Hmm. Thats really really odd. To the fact ive never heard of it happening.
It changes only when you change stake or get logged out. I assume you checked both of these. But the game provider can check your progress with the site, they share the information on game rounds so you will see this.
Yep, I’ve had it happen three times with LIL Devil, once on Casumo and twice on Grosvenor. The guys at Casumo were really efficient and had my progress restored within 24 hours, so I know it can be retrieved. First time with Kingmaker though!
11th February 2020 at 5:51 pm #90813It comes down to how fast the Account Manager that deals with the site you are on answers their emails usually 😀
As its Grosvenor Casino i dont know anyone as thats just UK traffic sadly. Play on casumo or similar and i can help push for you.
13th February 2020 at 7:16 pm #90935So, an update. My game round has been restored!!
Really wasn’t expecting a result, let’s see how far it can go!
13th February 2020 at 7:46 pm #9093713th February 2020 at 8:05 pm #9094114th February 2020 at 4:01 pm #90981 -
AuthorPosts
Aaaaargh!!! WTF!!
Viewing 13 posts - 1 through 13 (of 13 total)
Viewing 13 posts - 1 through 13 (of 13 total)