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[Ky KyleK WANTED $1 Outlaw]

I took a 6-month self exclusion from Video Slots, and now after that period is coming to an end I’ve been told if I want access to my account again I must have a phone call with a team member to discuss the reasons behind my self exclusion, and then write a hand written letter stating that I do not have a gambling addiction.

1. Why am I being treated like a 5 year old because I wanted a simple break from slots?

2. Why is it not stated when you select Self-Exclusion that they’ll want this bollocks from you when it’s over?

Ive had the same problem with PlayOJO but they wanted a letter as well as me to take a quiz! But then other websites just allow you access once the exclusion is over, what a joke just to gain access to my own account.

[BS BSK1 WANTED $48 Outlaw]

They have to, there are more laws and regulations in gambling than ever before.

If you wanted a break why didn’t you just take a break and not close your account ?

[Kelvie WANTED $45 Outlaw]

They all do it now. Have done for a while I self excluded from a casino for a year, and has to do the phone call to be “assessed” to be allowed back on. There are so many rules and regs in place now, The casino has got to cover them self’s, or face a massive fine, Which getting you to write a letter and phone to talk to them saves them millions then so be it. Also I would rather they made SURE you can gamble again safely, as you felt the need for the casino to step in and take control as you couldn’t control yourself not to gamble without having access to the site. Its gambling responsibly for you and Videoslots. Good on them

[Rb Rbreen91 WANTED $493 Outlaw]

If you’ve self-excluded, you’ve clearly got a problem.

[Xbobmad WANTED $734 Outlaw]

Some casinos simply won’t let you back. Either jump through their hoops and set a safe deposit limit or don’t. It’s their licence on the line, they are entitled to take every check possible…. they would be ripped apart if they didn’t

[Anonymous WANTED $110 Inactive]

KyleK wrote:

I took a 6-month self exclusion from Video Slots, and now after that period is coming to an end I’ve been told if I want access to my account again I must have a phone call with a team member to discuss the reasons behind my self exclusion, and then write a hand written letter stating that I do not have a gambling addiction.

1. Why am I being treated like a 5 year old because I wanted a simple break from slots?

2. Why is it not stated when you select Self-Exclusion that they’ll want this bollocks from you when it’s over?

Ive had the same problem with PlayOJO but they wanted a letter as well as me to take a quiz! But then other websites just allow you access once the exclusion is over, what a joke just to gain access to my own account.

maybe is better for you not to go back on videoslot, you have lot of better casinos out there

[Th The devil WANTED $76 Outlaw]

The way it’s going online gambling or should I say playing slots will be like trying to play roulette on a fobt now basically pointless eventually I think max bet will be 2 quid auto spins will be gone and most of the casinos I play at such as Leo Vegas and even my sports betting account have put £250-300 monthly deposit limits on them they just did that automatically I can afford more than that if I really wanted too and things like that is killing my experience of online slots now I like to do 2-3 hundred pound bonus hunts and would sometimes deposit another 1-2 hundred to carry on which would be fine now I can’t I suppose people who play small stakes and only deposit around £100 a month nothing changes, everyone else will suffer eventually and it will pretty much cease to carry on in my opinion.

[k6 k6kaysix WANTED $51 Outlaw]

Even when (if) they let you back expect to be hit with enforced deposit / loss limits that are so low it isn’t worth the bother

I tried online gambling in the middle of last year, got a few decent wins meaning a >£2000 balance which instantly means you have to send your life story just to cash it out, a few days later ‘yeah we’ve decided you can’t lose more than £800 a month’

After that I just sacked it off and signed up to Gamstop for 5 years

[Seyahkram1977 WANTED $706 Outlaw]

KyleK wrote:

have a phone call with a team member to discuss the reasons behind my self exclusion, and then write a hand written letter stating that I do not have a gambling addiction.

Doesn’t seem that unreasonable, they are showing concern why you needed out and writing a letter  protects them from blame if you/somebody else was to have a massive bank balance destroying relapse…but if you did self exclude your self, it normally doesn’t come from a good place ( compared to time outs which everybody takes from time to time ) perhaps stepping back in isn’t the wisest move…but we don’t know you sooo

[Slotsquest WANTED $2 Outlaw]

k6kaysix wrote:

Even when (if) they let you back expect to be hit with enforced deposit / loss limits that are so low it isn’t worth the bother

I tried online gambling in the middle of last year, got a few decent wins meaning a >£2000 balance which instantly means you have to send your life story just to cash it out, a few days later ‘yeah we’ve decided you can’t lose more than £800 a month’

After that I just sacked it off and signed up to Gamstop for 5 years

Well, that escalated quickly…. Smart move tho. Gonna save you alot of money.

[Anonymous WANTED $110 Inactive]

wtf :p

[Ma MaskWearer WANTED $42 Blocked]

I’m interested in how this would apply to PokerStars casino

I’m a successful poker player and genuinely make money from that. I also lost a bunch of it playing at Stars casino. But I self-exclude from the casino all the time, then after a while I reverse the self-exclusion (which takes 24 hours), rinse and repeat

Wonder if I could sue Stars for every loss at the casino since I first self-excluded? That would be a serious chunk of change

[Ma MaskWearer WANTED $42 Blocked]

GameRoom wrote:

wtf :p

<iframe src=”https://www.youtube.com/embed/IrO69pzvZaM?feature=oembed&#8221; width=”640″ height=”360″ frameborder=”0″ allowfullscreen=””></iframe>

OK that’s more than just a random ball bounce

[Smokingbeagle WANTED $59 Outlaw]

Wow that’s fucked up .

only reason that you shouldn’t play any roulette where the ball is spin by magnet . It could have just hit by mistake but I’m thinking that everyone playing was betting heavy on 10 lol

[Anonymous WANTED $110 Inactive]

MaskWearer wrote:

I’m interested in how this would apply to PokerStars casino

I’m a successful poker player and genuinely make money from that. I also lost a bunch of it playing at Stars casino. But I self-exclude from the casino all the time, then after a while I reverse the self-exclusion (which takes 24 hours), rinse and repeat

Wonder if I could sue Stars for every loss at the casino since I first self-excluded? That would be a serious chunk of change

not all casinos have same rules,when you join gamstop is like having bad credit scoring when you come back

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