hello all, so I’ve been playing at Bc Game for over a year now. No issues up until now.
I made a withdrawal for $2500 then was logged out automatically. When I tried to log back in there was an error code that popped up. Error:4001 user verification issue.
I have fully passed the KYC verification months ago. And was able to deposit and withdraw without issue. I normally withdraw the same amounts as well, so it’s not abnormal.
I have sent an email to the [email protected] but have been told by live support that it can take up to 15 days.
Do I have Steve’s support if he hears of my issue, can he help me resolve this? How do I call upon him 😅