Hi all, need some assistance and advice.
I was playing Crash with considerable bet sizes, however the button to cash out was not working on a few rounds, and the games ended up loosing.
I have raised this to their support, however they keep saying that I need evidence this happened.
The issue is, I do not record my sessions, and to be honest, even if I could possibly provide the evidence they want, it won’t show anything as it does not show the taps I made on my phone whilst playing.
They are taking 0 responsibility and won’t even raise an internal investigation into the issue.
I have been in their live chat for 6 hours, trying to get through to them that I cannot provide what they are asking for, however they just will not budge.
Any advice welcome
