If your sure your right stick perusing it. I had a virtual football bet once that came up showing 2-2 which was what I had bet on, something around 28-1, even the little match play showed a game that ended 2-2. Then the bet settled as lost, I chased William hill for ages, adamant the result was 2-2. In the end they replied saying an error occurred and I had seen the wrong representation of the match that should have occurred. Got a free bet to the value of what I would have won. Was shit it wasn’t cash as I lost the free bet but still it was nice they acknowledged me to be correct and gave me something in return. So if your sure don’t be fobbed off!