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25th January 2019 at 3:41 pm #42756
Fuck me mate, why is it such a mother fucking mission to change my address on my player account. 3 times i have been through to what i can only describe as the brain dead. The criteria is “an official document” it needs to have “date within the last 3 months, my name and my address” on it. My Driving Licence, the ONLY thing i currently have with my new address on is quite clearly an official document, it shows my name, it shows my address and it has a valid from date on it of 10.01.2019 but fuck me….. for some reason unknown to man, it isn’t acceptable??
Makes my piss boil it really does, i only want to change my bastard address! It doesn’t matter if they ask me 15 times, the answer to “haven’t you changed it at your bank” is still YES I FUCKING HAVE BUT MY STATEMENT ISN’T DUE SO THERE IS NO BLOODY DOCUMENT!!!!
225th January 2019 at 3:43 pm #4275825th January 2019 at 3:46 pm #42760Remember and send a strand of hair for the DNA required. Oh.. and a blood and stool sample as well.
25th January 2019 at 3:51 pm #42767I normally ask them if they are human or am I talking to a robot. That swear jar must be getting mighty full. ?
225th January 2019 at 3:58 pm #4277125th January 2019 at 4:04 pm #42775You talking to yourself when your pissed off is the first sign of madness. ??
25th January 2019 at 4:14 pm #42779Can you not print off a bank statement with your new address on it ? Print is as a PDF file and email it to them ?
25th January 2019 at 4:14 pm #42780Can you not print off a bank statement with your new address on it ? Print is as a PDF file and email it to them ?
No mate it displays with my old address because of the date it generated.
25th January 2019 at 4:18 pm #42782Can’t you get your accountant to put something in the post to you that’s pretty official. It’s worked for me in the past.
125th January 2019 at 4:37 pm #42790@Bandit
Boils my piss too mate. They know its obviously you who is using the account. Yet when its time to withdraw…..Boom lets see if we can fuck him over somehow. Or they act like robotic retards who cant understand a fucking thing you say.
Hope Casumo Andy gets it sorted for ya soon.
25th January 2019 at 4:40 pm #42792@Bandit
Boils my piss too mate. They know its obviously you who is using the account. Yet when its time to withdraw…..Boom lets see if we can fuck him over somehow. Or they act like robotic retards who cant understand a fucking thing you say.
Hope Casumo Andy gets it sorted for ya soon.
This is not about a withdrawal @JustBasics Bandit just wants to change his address on the account so that it is correct. 🙂
25th January 2019 at 4:43 pm #42793@Bandit
Boils my piss too mate. They know its obviously you who is using the account. Yet when its time to withdraw…..Boom lets see if we can fuck him over somehow. Or they act like robotic retards who cant understand a fucking thing you say.
Hope Casumo Andy gets it sorted for ya soon.
This is not about a withdrawal @JustBasics Bandit just wants to change his address on the account so that it is correct. ?
Sorry My bad @Seedy
Thought he was having trouble withdrawing cos he has a new address…still divs some of em tho 🙂
25th January 2019 at 4:46 pm #42794Can’t you get your accountant to put something in the post to you that’s pretty official. It’s worked for me in the past.
Always knew you had money Haz, I could do my accounts on the back of a fag packet. Accountant indeed.
25th January 2019 at 4:53 pm #42796Can’t you get your accountant to put something in the post to you that’s pretty official. It’s worked for me in the past.
Yeah i suppose i could do but my gripe is pretty much why say “official document” and then exclude a Driving Licence lol
Just annoying that it will now take ages longer to sort than it should!
25th January 2019 at 4:58 pm #42801Can’t you get your accountant to put something in the post to you that’s pretty official. It’s worked for me in the past.
Yeah i suppose i could do but my gripe is pretty much why say “official document” and then exclude a Driving Licence lol
Just annoying that it will now take ages longer to sort than it should!
I suggest not playing Reel King at Casumo until its resolved mate. Just so you dont spunk any profits. They may not allow you withdraw until your account is in order.
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