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17th May 2019 at 7:21 pm #66088
Hey all!
Long time lurker first time poster. So, after taking a beating on casumo and making numerous, albeit small deposits, my account has suddenly been flagged and now I need to provide yet more methods of verification. One of which was the card used to deposit. No problem there, uploaded the pics and that was accepted. The one that I find confusing as hell is the provision of my source of wealth, they’re asking for savings statement (fair enough), date when the account was started. The account is easily 20 years old!! I’m pretty sure I don’t have my first statement!! I really don’t want to have to go in to the branch and get a letter proving when the account was opened, that seems a giant pain in the ass. Finally details of where the savings were acquired. Christ, i’ve so many ins and outs from the account, I pretty much use it as a ‘Gambling Account’, all bills etc are managed elsewhere and are never touched.
Normally I would just sack it off as i’m quite lazy and can’t be arsed. I play at a number of other casinos so am not that bothered, however I have a maxed hive with about 80 bees collected and I really don’t want to lose that!
Anyway, sorry for the long windedness, just wondered if any of the forum members have had to go through the process themselves and what they did.
Cheers!
SlotsBlogger1120th May 2019 at 8:19 pm #66538Hi SlotsBlogger
Jump on to the Live Chat and ask for Andy, I am working nights this week so I will be available any time after 10pm GMT
I can take a look at the account and see if I can help you through the process
Casumo Andy
1121st May 2019 at 1:57 pm #66652Hi Casumo Andy
Thanks for taking the time to reply, that would be much appreciated. I’ll be sure to jump on the chat at some point this week.
SlotsBlogger
121st May 2019 at 2:33 pm #66658Maybe just me but imagine a non slot player reading the above
ive got a maxed hive and 80 bees collected ……. be like eh , wtf ?
122nd May 2019 at 1:19 am #66734Maybe just me but imagine a non slot player reading the above
ive got a maxed hive and 80 bees collected ……. be like eh , wtf ?
But to us, it all makes so much sense…..The man has 80 Bees for christ sake!
122nd May 2019 at 9:32 am #66753Maybe just me but imagine a non slot player reading the above
ive got a maxed hive and 80 bees collected ……. be like eh , wtf
But to us, it all makes so much sense…..The man has 80 Bees for christ sake!
Well did it get sorted ???
are the 80 bees safe ???
did Casumo find out that slotsblogger was involved in the Hatton garden safety deposit box job and was laundering money through danger high voltage ???
222nd May 2019 at 9:36 am #66754The burning question has to be….. did he have to send a selfie 😀
122nd May 2019 at 9:42 am #66757No news on the Bees yet guys I’m afraid as SlotsBlogger has yet to come in and let me assist him. On a positive note, think of the honey that they are producing in the hive while we get this sorted! As far as the selfie goes Bandit I can not say for sure until I can look at his account but my guess would be a YES. Have you done yours yet?
22nd May 2019 at 9:45 am #66758Nah not done it, account still locked, I’ve tried a few times but the upload process doesn’t work on the desktop or my mobile and then it dawns on me, why the fuck am i sending a selfie to a casino and i spit my dummy out again. I never used to have a problem uploading documents on my desktop but now it looks for a camera that isn’t there, what happened to just dropping a file in of said document?
22nd May 2019 at 9:54 am #66759Nah not done it, account still locked, I’ve tried a few times but the upload process doesn’t work on the desktop or my mobile and then it dawns on me, why the fuck am i sending a selfie to a casino and i spit my dummy out again. I never used to have a problem uploading documents on my desktop but now it looks for a camera that isn’t there, what happened to just dropping a file in of said document?
What I can do for you here Mr Bandit is you can send it to me at [email protected] and I will place it on your account for you and then personally over see the verification. How does that sound? Just a file like the old days
1122nd May 2019 at 10:10 am #6676122nd May 2019 at 10:20 am #66762Haha – yeah next time i really feel strongly about reopening the account i will just email you Andy, i get the urge every now and then – I can’t help but think if my figures were the other way round, £1.7m in and 1.4m out, there might have been a little extra effort from the guys your end though, not having a go there just saying it how i see it. Shame online isn’t like Vegas – entirely based on wagering, i’d never have any free time the events that you would be sending me to lol
222nd May 2019 at 11:35 am #66776Hey Andy
Have just submitted my bank statement. I’ll pop onto the chat tonight. What’s this selfie bollocks, LOL. I look like a hobo at the moment, big hair and beard!!
SlotsBlogger
22nd May 2019 at 1:56 pm #66779Hey Andy
Have just submitted my bank statement. I’ll pop onto the chat tonight. What’s this selfie bollocks, LOL. I look like a hobo at the moment, big hair and beard!!
SlotsBlogger
Ok my friend, let’s take a look at the account tonight before we pour petroleum all over selfiegate and ignite that baby again! Now you have sent your statement in we have something to work from when we look later.
22nd May 2019 at 2:03 pm #66780Haha – yeah next time i really feel strongly about reopening the account i will just email you Andy, i get the urge every now and then – I can’t help but think if my figures were the other way round, £1.7m in and 1.4m out, there might have been a little extra effort from the guys your end though, not having a go there just saying it how i see it. Shame online isn’t like Vegas – entirely based on wagering, i’d never have any free time the events that you would be sending me to lol
Please do that if it will be easier for you and I will get it all sorted at light speed for you. That fact that you are hugely up on us and we are have stopped your ability to play shows that we are not bending any rules enabling us to recoup our losses, we have certainly not put all commercial flights out of action and grounded the private jet to get you back in and playing. This really is not about profit and loss but I get your point about wager based rewards from Vegas, you know they do that to keep you playing as in the end the house always wins. I am here to assist to you when ever you need someone from Casumo and that goes for all your forum members.
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