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4th December 2019 at 6:34 pm #84323
Hi all just after some advice and if anyone has experienced this before I’ve deposited with my partners PayPal account and won once I have requested a withdrawal they have asked for 3rd party use consent payment method? I’ve done this before and they never said anything they have just asked to verify my account this is the email I received.
We have identified that you had deposited with a payment method that is not in your name, this is not allowed and goes against our T&C. Your account has been limited and you are required to provide the following documents:
– Identification Document of the 3rd party
– Written consent to use the 3rd party payment method (attached official form)
Thanks in advance ?
4th December 2019 at 6:41 pm #84325I had to do it with casumo earlier in the year. It’s a bit of a ball ache but i did get paid out.
14th December 2019 at 6:51 pm #84327Happened to me with bet victor . Just had to send marriage certificate.
14th December 2019 at 7:02 pm #843284th December 2019 at 7:06 pm #84330Sounds about right, just provide the documents that they are requesting!
I’m surprised they aren’t cancelling the withdrawal entirely and refunding the original deposit – it’s been known!
14th December 2019 at 7:15 pm #84331Thanks guys
thats what I’m worried about them cancelling the withdrawal as it’s £1000+
ive sent the documents they are requesting and I’ll see what they come back with.
4th December 2019 at 7:17 pm #84332Thanks guys
thats what I’m worried about them cancelling the withdrawal as it’s £1000+
ive sent the documents they are requesting and I’ll see what they come back with.
Fingers crossed for you bud, hopefully you’ll get your withdrawal in full. 🙂
What casino is it, out of interest?
4th December 2019 at 7:21 pm #84333Kassu it is reading online they seem pretty harsh
but like I say I’ve deposited the same method and withdrew same way ?♂️
But we all know they do anything not to pay lol
4th December 2019 at 7:57 pm #84337Kassu are part of genesis, so I’m sure they’ll pay out 🙂 try not to use other peoples payment methods in future though, just incase they do cancel it and return your deposit. It will be gutting 🙂
14th December 2019 at 11:21 pm #84344Never do this. Its illegal without them getting this proof. Send it ASAP
5th December 2019 at 12:43 am #843519th December 2019 at 1:37 am #84531Fingers crossed.
No real reason to deposit that way imo, just set up your own paypal – simple.
With the hoops they make you jump through these days you’re very lucky they didn’t just sack the whole thing off.
113th December 2019 at 5:53 pm #84695Hi guys just a update.
they are really dragging there feet after sending the 3rd party declaration form back 3 times and the have blocked me from playing games then blocked my account totally saying I have self excluded until 7th December 2023 saying there is a account where I have self excluded from but I have not.BUT
Apparently the withdrawal is still pending and after speaking with live chat he states he’s 100% it will be processed within the next 24hours ?♂️
fingers crossed ?but will definitely not be doing anything like that again and would recommend anyone not to do it!
13th December 2019 at 10:15 pm #84704Recommending people not to violate AML laws. Sensible. I recommend this too!
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