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1st March 2019 at 1:06 am #51702
Can anyone help i had account with casino heroes i asked to permanently close in march last year and set gamstop in may i had a bad moment and asked in jan to reopen it no problem just opened it even after i asked to permanently close it i have email saying they done this i spent thousands since jan i closed it now where do i stand with this
1st March 2019 at 1:58 am #51783I’ll probably take a kicking from this from various members but WTF.
you knew you closed it it, you set GAMSTOP, although I have no idea how long it lasts and the you deliberately went back in and asked them to open it again for you.
Now you want to complain because the nasty men held a gun to your head and forced you to play.
What can you do? You can, realise that’s why it’s called gambling take responsibility for your own actions and deal with them.
Just once I would like to see a thread that explains how someone won on the casino after having found a workaround and doesn’t feel they should take the money as they thought they were banned 🙂
11st March 2019 at 2:09 am #51786@Druss81 please for the love of God work on your writing structure. This was far too hard to read and understand for such a simple post. ?
So what I pick up is, you asked for your account to be permanently closed last year, but then last month in Jan you requested it to be reopened, lost a load, and asking where you stand on getting that money back? So if you have confirmation that they have permanently closed your account last year, per problem gambling, then yes, they have absolutely breached their responsible gambling terms and you may have a chance at getting your money back.
If this is not the case, then it’s probably lost forever. I do somewhat agree with @Dune2000, you do need to take responsibility for this, when you slip up. But I do also appreciate the struggles of gambling addiction, and it’s not always easy.
Stick with Gamstop, stay strong!
11st March 2019 at 2:22 am #51787Unfortunately in today’s society a lot of people are unwilling to own their mistakes and are constantly looking for someone else to blame. If you had won a fortune and cashed out, everything would be rosey but because it didn’t go down like that then it is the casinos fault. You should try GA and then every time you get the urge to gamble you can contact your sponsor for help. It worked for a mate of mine who was hooked on horse racing for over 20 years. Hasn’t placed a bet in over 6 years now. It’s not easy giving up but ultimately the decision is yours. Good luck.
1st March 2019 at 2:42 am #51790@Druss81 please for the love of God work on your writing structure. This was far too hard to read and understand for such a simple post.
So what I pick up is, you asked for your account to be permanently closed last year, but then last month in Jan you requested it to be reopened, lost a load, and asking where you stand on getting that money back? So if you have confirmation that they have permanently closed your account last year, per problem gambling, then yes, they have absolutely breached their responsible gambling terms and you may have a chance at getting your money back.
If this is not the case, then it’s probably lost forever. I do somewhat agree with @Dune2000, you do need to take responsibility for this, when you slip up. But I do also appreciate the struggles of gambling addiction, and it’s not always easy.
Stick with Gamstop, stay strong!
I probably sounded a bit harsh there Bio but this blame culture of ours gets me down.
Trip over a paving stone, blame the council because you weren’t looking where you were going. Gamble thousands of pounds on a gambling site, blame the casino because they let you do it.
I suspect most of us know the curse of addiction but we deal with it and this chap went back in with both eyes open. He knew he had a problem and still went ahead. So he gets his money back this time, then does this shit against and again (potentially)
At what point does he learn his lesson? The reason you don’t stick your hand on the hot plate is because at sometime you found out it hurts – he just stuck his hand on a red hot hot plate even though he knew he could get burnt – even 5 year olds know better than that.
There is help out there, he took some of it and went straight back in and worked his way around it. It’s the equivalent of giving someone a flyover when they live by a motorway, but they still decide to walk across the motorway as they like the thrill of it even though they know the potential consequences.
If you are old enough to vote, go to war etc you are old enough to take personal responsibility for your own actions
Rant over 🙂
1st March 2019 at 3:34 am #51792When are we gonna resort to pinning gamblers up the wall and beating the addiction out of them ? I mean, if we’re gonna be unapologetically harsh, we might as well be absolutely fucking ruthless with it.
Dune, why did you knowingly do that ? If you have full control over your gambling, that’s truly great. Maybe get some control over how you sympathise with those who don’t. Ok, it’s not a kicking as such cause I know you mean well but the attitude is somewhat undeserving given the nature of the fully legal “business”.
There are many reasons (not excuses) why people fall over. We really shouldn’t kick them while they are down. At least, I won’t be doing that. Bio already took the right approach in ascertaining the angle the OP is coming from. It’s bad enough the industry doesn’t give a flying fuck, let’s not support their ruthlessness.
Sorry, but I needed to say this. I care more about losing punters than I do about losing companies. We’re the fools, they are the tricksters.
1st March 2019 at 5:16 am #51795I only wish I had control Mr B :-(. I have lost significant amounts, I don’t want to even count them.
I have self excluded from establishments and then found somewhere else to play – but that was all my choice, and when I walked out feeling sick to the stomach I knew I only had myself to blame.
I understand the legal aspects and if they were in the wrong and he gets his money back that’s great, but I still weary of the endless I screwed up and it’s someone else’s fault stories, be it linked to casinos, payday loan companies that forced you to borrow money to gamble with, etc etc etc.
So to the OP, go for it try to get you money back, I would be happy for you if you do – but treat it as a lesson and realise that the main instigator in this sorry saga is you. If you don’t accept this and sort your shit out you will still be posting these stories in 10 years time.
And I promise not to pin you against the wall and beat the addiction out of you :-). Good idea though Mr B, far better than Gamstop, you can’t get around a good beating by changing your email address 🙂
1st March 2019 at 5:43 am #51796Sorry Mr B, just one more thought. I know my posts on this subject are unpopular, I guess that’s the nature of an open forum, diverse views, and I fully empathise with your point regarding the companies, I certainly have no love for them.
But if we all sympathise with the OP, blame the companies and tell him it is all their fault there is no tough love lesson, just an imication that he has nothing to blame himself for.
in an ideal world gambling would not exist, yep it can be fun, but the consequences of it are far worse than in many other hobbies. As I say I have no love for the companies, and I personally will celebrate the closure of every bookmakers as it occurs after 1 Apr 🙂
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