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[00Bullets WANTED $5 Outlaw]

Hi guys, I was just looking for a bit of advice. I am on a low income at the moment and try to gamble responsibly. I can not afford to lose a lot of so I stick to small deposits that I write off. With all this lockdown I ended up losing  a bit more than I wanted to last month so I have been cautious this month. This brings me to Fri. I deposited £20 at captain spins with a 150% bonus. After completing wagering, I cashed out £1000, which I received in my bank yesterday. On Sunday I got the same bonus offer and deposited £30 and after wagering, cashed out £900 (how crazy is that!). So this morning I got an email from the white hat gambling group saying that I have been excluded from any further bonuses and promotions spread across the whole of their network. My £900 is still sitting in pending. Why have they done this and will I get my £900? Any advice would be greatly appreciated.

[thunderball6 WANTED $272 Outlaw]

Yeah don’t worry , they will still pay . Had the same and still payed.

[BS BSK1 WANTED $48 Outlaw]

Don’t expect to see that money, that is the first instalment of their Xmas party fund.

[00Bullets WANTED $5 Outlaw]

BSK1 wrote:

Don’t expect to see that money, that is the first instalment of their Xmas party fund.

That is encouraging, was it the same group?

[Xbobmad WANTED $734 Outlaw]

I can’t see there being a problem, BSK1 was just joking with the Christmas party fund

[Rb Rbreen91 WANTED $493 Outlaw]

You’ll get paid. White hat group aren’t bad In my experience.

[Winningbird WANTED $574 Outlaw]

It’s just because you’re winning with their bonuses haha. You’ll get paid as long as you havent broke their terms and conditions 🙂 congrats on the cashouts

[ST STH2020 WANTED $38 Outlaw]

I got an email from the white hat group saying I was banned from all further promos and bonuses across all their sites, contested it with livechat and with email support. Eventually had an email back saying they had reviewed my account and taken the restrictions off my account. Funny thing is I missed out on a 3rd deposit bonus they offered whilst this was going on.  I asked if this would be manually applied to my balance from my 3rd deposit or if it would be applied for my next eligible bonus.  Was told that sadly this could not be manually added. Missed out on some bonus funds due to their mistake. Bit crap but they still paid out on a withdrawal whilst all this was ongoing. I really hate the 48 hour pending withdrawal which you can reverse on their sites. Just a massive tease to play more.

[00Bullets WANTED $5 Outlaw]

Thanks, I feel better now. I was starting to think that I was going to get bumped. Thanks for all the replies. Good luck to you all!!

[00Bullets WANTED $5 Outlaw]

Just to update the situation, my withdrawal has now been approved and I should get the money this afternoon. Thanks to the whole community for replying and I hope you all smash in a big win!

[Xbobmad WANTED $734 Outlaw]

00Bullets wrote:

Just to update the situation, my withdrawal has now been approved and I should get the money this afternoon. Thanks to the whole community for replying and I hope you all smash in a big win!

Hurray ?? enjoy it and don’t give it them back ???

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