Just wanted to raise some issues and ask a few questions about 500 Casino

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  • #135798
    Play_er1 WANTED $1
    Outlaw

    Hey guys,

    Hope you’re all doing great. Hopefully the Bandit himself can take a look at this as I think it’s important.

    Firstly I think that crypto casinos can be a great way forward for those of us who like to play without overwhelming restrictions like we are seeing in the UK today.

    But there are a few issues with 500 Casino that I think people should be aware of and I would expect that Steven maybe isn’t aware of this issues as I would think he is very interested in his audiences safety.

    I just made an account there to check it out and I read the terms as I always do, especially with crypto brands.

    Sadly I deposited £100 before I read the terms. Silly me, I wish I hadn’t.

    It seems that they are very specific about not allowing players in the UK to withdraw any decent amount of funds.

    Here’s why it seems that way. I’ll quote a few things from their terms here.

    “In case of a large or abnormal win, players sometimes can be subjected to a thorough investigation by the games provider in order to confirm the validity of the win and compliance with the Terms of Service”

    Also

    “500 Casino reserves the right to ask for any KYC documentation it deems necessary in order to determine the identity, age and location of a User”

    Also

    All casino games are restricted in the United Kingdom.

    I know these terms look very standard. But taken together with the “large or abnormal win” clause, then it seems very likely that if you win big on this casino they will call you out on being in the UK and using a VPN so that they don’t have to pay you.

    And so in order to dig a little deeper I checked out Truspilot UK and low and behold… they are doing exactly that.

    of 747 reviews.  11% of those are people explaining that their money has been stolen.

    So all in all I would say take these things in to account before playing here.  I can’t say that you will have this experience, I really don’t know. Maybe the bandit knows something I don’t that makes this a non issue. I hope so.

    Just please keep in mind. If you have a big win here. The chances of you actually receiving the money are not 100%… probably very far from 100%.

    To the Bandit – If you do see this, please know I mean no ill will to you. I think you’re videos are great and I enjoy watching. I just think there’s maybe an oversight here with this brand and I’d hate to see people losing out on their big wins because of it. Hope I’m wrong.

    All the best

    John

    #145843
    SJackson66 WANTED $1
    Outlaw

    It’s a bummer when you get caught up in the excitement and overlook some of the fine print. It can feel frustrating when the withdrawal process becomes a hassle, especially with those “thorough investigations” they mention. I’ve had some issues with documentation requests too. It makes you wonder if they’re just being extra cautious or if there’s something more to it.

    #145921
    SJackson66 WANTED $1
    Outlaw

    SJackson66 wrote:

    It’s a bummer when you get caught up in the excitement and overlook some of the fine print. It can feel frustrating when the withdrawal process becomes a hassle, especially with those “thorough investigations” they mention. I’ve had some issues with documentation requests too. It makes you wonder if they’re just being extra cautious or if there’s something more to it.

    As for other options, there are a few EU casinos that still accept UK players, like those listed on https://non-ukcasinos.com. I’ve been exploring some of those lately, and they seem a bit more straightforward when it comes to withdrawals.

    #146019
    GladzyPlay WANTED $4
    Outlaw

    I’m assuming you had joined the UK site? Otherwise I do feel they just have to put that stuff in there T&Cs but the reality is they know uk players are just using VPNs to get round it. I’ve played in 500 casino all 2024 and have had £15k + withdrawals usually in transactions of £1-2k and my biggest withdrawal from a big win on Le Bandit was £4.9k, always received in minutes – my only issue was once getting one of my smaller withdrawals out of Crypto.com but that was quickly resolved. I think as long as you don’t keep funds in there and be mindful of the countries you route your VPN through there shouldn’t be an issue, but of course experiences may vary.

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