Mr Green – Deposit Bonus Issue

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #41445
    TacticalSiren30 WANTED $1
    Outlaw

    Hi all… signed up to Mr Green this morning (using Bandits link obviously!)

    anyway, i deposited £20 wit a 100% bonus, so £40 balance,

    i played diamond mine for 300 spins, balance was £20.12, which meant i was about to start bonus money… then a box pops up… Insufficent funds… i contacted the live chat, they didnt know why my bonus money wouldnt work… i tried bonanza, tiki tumble, fortunes of ra… all getting the same issue…

     

    Has anyone else had this problem?

    #41448
    The Bandit WANTED $5,395
    El Bandito

    Yeah weird that one, whilst they didn’t know why it wasn’t working, they could see it was there? Have they gone ahead and sorted it for you? If not, what is their plan did they say?

     

     

    #41451
    TacticalSiren30 WANTED $1
    Outlaw

    Hi mate,

    Yeah, they could see the funds, and couldnt understand why it wasnt working, they’ve escalated the issue, they said ill hear back by email when they have an answer… that was an hour ago… nothing yet!

    #41452
    benq99 WANTED $229
    Outlaw

    bet you dont hear back for days mate

    #41463
    TacticalSiren30 WANTED $1
    Outlaw

    They told me to try book of dead on 10p… it worked…

    now they are saying “I can see you’ve played games, there’s no issues showing our end, so there’s not a lot we can do”

    so ive got £1200 wagering to try and complete at 10p stake on book of dead…. fuck my old boots!!!

    #41513
    Anonymous WANTED $483
    Inactive

    happens alot mate!

    And they will never sort it.

Viewing 6 posts - 1 through 6 (of 6 total)