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30th April 2020 at 10:59 am #96598
So a friend a i put 250 into playgrand last night which they upped to 500. played about on slots for a few hours then decidded that was enough for the night and put the last 200 on monopoly live and went on a crazy run and now got a bonus balance of 12k.
Question is willl they let us wager it? i think we must have broke one of their rules. i have sent them a message but no answer back.
Hoping to get something out of it , even if not the full amount. Would they maybe consider a gesture of good will?
30th April 2020 at 11:36 am #9661630th April 2020 at 11:37 am #96617Sounds like you might have broken the max bet rule when using bonus funds. If that’s the case they are allowed to confiscate your winnings and only pay out your initial deposit. Sadly, there is nothing you can do if you broke the rules.
Pretty sure they wont do any gesture of good will because that will allow everyone to break the rules.
30th April 2020 at 11:43 am #96618Ask them for some lube , as a gesture of goodwill, best u can hope for I’m afraid .
30th April 2020 at 12:29 pm #9662330th April 2020 at 12:34 pm #96624Spoke to live chat they did not seem to think there was a problem
Oliver: Thank you.
(08:47:56)
Oliver: The wagering on your account is 8 358,70.
(08:48:38)
C – mullecg: perfect ill strt playing through it now. was a bit worried that i had played monopoly live with the amount but had a read through the terms and this seems to be okay?
(08:49:17)
Oliver: Also bear in mind that not all games contribute the same.
(08:49:53)
C – mullecg: okay thats fine i noticed that when i read the terms and conditions one set say 5 max and the other doesnt? im confsed about this
(08:50:15)
C – mullecg: my bet would have been higher than 5 pound on monoply just cos i went on a run. is this a concern?
(08:53:05)
Oliver: Placing single bets in excess of 10% of the value of the bonus credited to your account until such time as the wagering requirements for that bonus have been met unless otherwise stated. For example, if you received a bonus of €200, then the maximum bet that can be placed is €20. The 10% rule does not apply if the bet size is less than €5.
(08:54:12)
C – mullecg: so all good cos i was really worried
(08:54:35)
Oliver: All should be okay.
(08:55:13)
Oliver: Is there anything else you would like for me to assist you with today?
(08:55:32)
C – mullecg: no thank you so much for your help and quick replu
(08:55:46)
Oliver: You are welcome.
(08:56:01)
Oliver: Thank you for contacting support. We will now close the chat. Remember that you are always welcome to contact us again, both here via chat as well as via e-mail at [email protected]. I hope you have a great day further.
(08:56:58)
C – mullecg: you too
(08:57:14)
*** C – mullecg has rated the chat Good ***
(08:57:16)
*** Oliver left the chat ***
(08:57:26)
*** C – mullecg left the chat ***30th April 2020 at 12:43 pm #96625By the looks of that, as long as you didn’t bet more than 25 IN TOTAL on each spin of the wheel you should be fine.
Obviously we can only give our thoughts and opinions on this… Hope you didn’t break their terms and can beat wagering ?
30th April 2020 at 12:50 pm #9662830th April 2020 at 12:55 pm #9662930th April 2020 at 1:00 pm #96630one of the spins was like 350 haha
Get the lube ready
30th April 2020 at 1:01 pm #96631Should I complete the wagering then withdraw and see what happens or message them?
30th April 2020 at 1:34 pm #9664130th April 2020 at 4:21 pm #9665330th April 2020 at 4:21 pm #96654Wee update folks. Completed wagering and have 13k. Withdrew 10k and playing around with the 3k so hopefully they approve it.
30th April 2020 at 4:25 pm #96669@mullecg mate i had 4 posts of same thing in the moderation folder lol as you are new your post still need to be allowed through I cant be on the back end doing that and talking on the front end in the forum unfortunately pahahah it should stop doing that soon so hopefully your posts just come through anyways. 🙂
Quick in for all…
I do try to keep on top of new posts etc so just bare with me 🙂 i will get round to it unless im playing games or sleeping in which case you have to wait :p haahhahah. Just make sure you are logged in also 😀
thanks
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