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[Du Dubber WANTED $0 Outlaw]

Hi all,

I recently used my PayPal account for a number of deposits and subsequent withdrawals on my new BV account. Then one evening I go on a bit of a nose dive and can’t seem to hit a win or even a bonus. I ended up doing 6 x £100 deposits that evening and was only plying 80p / £1 stakes. Fortunately my luck started to change and I started to hit  a few bonuses and then at last I got a £1200 bonus on Book of Dead on a £1 stake! I was thrilled and continued playing until my account had around £1800 in it. Inevitably the luck stopped and I decided to withdraw £800 back to PayPal and play the rest another day. The next morning I get an email from BV stating that I can no longer used my PayPal account for deposits or withdrawals because it’s a business account. They did however agree to pay the £800 as a one off and it arrived in PayPal the following day. Over the next week or so my balance was up and down and I decided if it got down to £500 that I would just withdraw and move onto somewhere else. I tried to withdraw to My credit card and it seemed to go through ok but then when I logged on to my credit card account the payments had not been made. My account balance showed at 0 on the BV site so I contacted their customer service team. They are basically saying that I can only withdraw to a UK bank account in my name now. No credit cards, no Skrill etc just a UK bank ac. Now I do have a uk bank ac but it’s in a joint name and I personally don’t want gambling transactions to be showing on the statement. Many conversations with BV customer services later and they can not provide any solutiOn other than pay to a UK bank account in my name.

 

Has as anyone had any similar issues or can think of a way around it? BV claim that it’s due to European legislation but if that was the case they wouldn’t have been able to pay the original £800 to PayPal or take deposits from them surely?

[The Bandit WANTED $5,412 El Bandito]

Tbh mate, i have never had any dealing with depositing via paypal, i would have thought they would have to send it all back to its original deposit method as that is quite a strict rule all these casinos usually have.

[EnglishGuy WANTED $99 Outlaw]

That doesn’t sound like they are being fair at all. Usually, you always have the option of refunding back to the deposit method.

[li ligarr WANTED $82 Outlaw]

make a non buisness paypal account and withdraw to that?..i always use paypal with betvictor with no problems atall.

[Wi WinDman WANTED $1 Outlaw]

Thanks for the comments guys. I am the OP but I forgot my password for the account and had to make a new account???

 

So so here’s an update for anyone who is interested. After many “chats” to the BV customer services team their reply was always the same. “ we can not pay it to your PayPal account.. we NEED your bank account details!”

 

I was abkut bout to go and open up a bank account just so I could get hold of “my” money. Then one morning I checked my PayPal account and low and behold there was a payment from BV for the whole £500. I was totally gob  smacked to be honest. I then went to log into my BV account with a view to talking to their customer services but alas it will not let me log in anymore!

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