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29th March 2019 at 7:32 pm #58290
Eightblack, I dunno if you noticed but this thread subject matter isn’t about me. The opening post doesn’t state it’s about me. I haven’t hinted allured or begged anyone to think it’s about me. It’s…. shock horror, about the subject matter which turned personal because people thought it was about the CS when clearly it isn’t about him/her or blaming them.
Is it possible that we have gone completely off track here for the wrong fucking reasons ? Take a look through the thread, at least one person noticed and tried to tell you all, what is 100% clear to see.
The names of the two people in the chat log and the name of the casino have been deliberately removed. There’s no high horse, just a bunch of people completely missing the thread point.
Mr B. has nothing to be ashamed of and should not attract pity or be seen as stupid in what he has said. It’s a perfectly understandable reaction when he has seen first hand the effects of gambling addiction and how the faceless establishment reacts to it.
Now sure, the casinos are businesses and it is their duty to take as much money as possible whilst at the same time paying nodding attention to “responsible gambling”. It would be naive to expect them to do any more than this. But as a punter and a normal human being with all the empathy that comes with it, it’s hard not to be angered by the situation.
I agree that Mr B should probably focus his energy into more constructive ways of changing the status quo, but totally understand his anger. Please don’t beat up on him.
I am glad someone could see it.
29th March 2019 at 7:41 pm #58292Eightblack, I dunno if you noticed but this thread subject matter isn’t about me. The opening post doesn’t state it’s about me. I haven’t hinted allured or begged anyone to think it’s about me. It’s…. shock horror, about the subject matter which turned personal because people thought it was about the CS when clearly it isn’t about him/her or blaming them.
Is it possible that we have gone completely off track here for the wrong fucking reasons ? Take a look through the thread, at least one person noticed and tried to tell you all, what is 100% clear to see.
The names of the two people in the chat log and the name of the casino have been deliberately removed. There’s no high horse, just a bunch of people completely missing the thread point.
Mr B. has nothing to be ashamed of and should not attract pity or be seen as stupid in what he has said. It’s a perfectly understandable reaction when he has seen first hand the effects of gambling addiction and how the faceless establishment reacts to it.
Now sure, the casinos are businesses and it is their duty to take as much money as possible whilst at the same time paying nodding attention to “responsible gambling”. It would be naive to expect them to do any more than this. But as a punter and a normal human being with all the empathy that comes with it, it’s hard not to be angered by the situation.
I agree that Mr B should probably focus his energy into more constructive ways of changing the status quo, but totally understand his anger. Please don’t beat up on him.
I am glad someone could see it.
Regardless of weather or not you censored the name you still put the bloke in a ridiculously difficult situation and when people called you out you called them ignorant to the “reality” of the dark side of gambling, which as stated previously, I took umbridge to.
Don’t get me wrong I could have got you completely wrong because like I said.. Ancient runes are easier to decipher than your posts…
29th March 2019 at 7:42 pm #58293I have not read through all the recent posts on the thread but i have no doubt your intentions of the post weren’t bad at all. It maybe is 100% clear for you to see but as 1 out of the rest of us got it maybe it wasn’t as clear as you think
129th March 2019 at 7:54 pm #58298This is without doubt a very important subject but I think the OP’s initial post lacked clarity for many (no offence intended) and this has lead to personal comments being made rather than addressing the subject matter.
Maybe this thread should be left for now ( ironic as I bump it ) and revisited with a crystal clear message from the OP at a later time.
Just my thoughts. ?
29th March 2019 at 7:57 pm #58301Wasn’t clear to me either. I feel like i have to untangle a riddle sometimes. Plain english in the future please.?
29th March 2019 at 9:13 pm #58317Of course, it is a very important issue which is the only reason I posted it, with permission of the person who wrote to the CS. Rest assured I won’t be going back saying to the person that they treated the CS unfairly since the CS wasn’t personally blamed or thought of to be at fault and in fact is the only person who could be spoken to about the issue.
Think about it for a moment. If you go to CS with an issue and they can deal with it, they do, good or bad outcome regardless. If they can’t, they escalate it.
Now personally, I think the CS should have escalated the issue. I have no idea if that was done. I have no judgment against the CS.
However, given how bad the issue is, on a daily basis, it’s good to see the issue isn’t being fully swept under the rug. It is indeed a vary dark place and could do with more people supporting the issues of problem gambling from all aspects.
This is my last post on this thread since it was a complete failure, which I take zero blame for. I won’t be reading any further comments on it and I can see the puns on other threads already.
30th March 2019 at 12:20 am #58339I know this post will inevitably result in you saying that people don’t get “the issue” or the “subject matter” but from a purely objective point of view you state as follows.
the CS rep should have escalated the issue if they were unable to resolve it.
The problem, however, is an issue wasn’t actually raised. It was a straight forward conversation. In summary:
player: I quit your casino because I never win on your slots
CS: were regulated, our slots are the same as every other site in line with UKGC regulation
player: I know a gambler that killed themselvs, and it’s the fault of your site
player: at this point bombards further pointless facts and comments about gambling suicide. Expecting the CS to respond, take an interest or escalate his comments having begun the conversation by stating he’s not even a customer of this casino.
It is quite literally the same as me walking into a weatherspoons, finding a barmaid and telling them that their beer gets me drunker than other pubs beer so I won’t be drinking there anymore. Then still standing at the bar (not buying a drink) and ranting at them about alcoholic related illness and suicide attempts. If that was enough I now expect her to escalate my rant to management.
So, in light of this analogy, my conclusion I’m afraid is that this entire thread is a meaningless exercise with no concise argument or coherent point being made. Go ahead and say “I don’t get it” but in my opinion I actually think it’s you that doesn’t get it.
30th March 2019 at 2:25 am #58347I have two options here. I write :
The problem with robotic analogy is they follow a script which is ironic here. The problem with non-robitic analogy is sometimes they are calculated badly. The problem with me saying I won’t be back is noticing that someone has completely ignored the very last thing I said and still posted naturally wanting me to break what I have said.
Seriously, if you want to think clinically, sometimes it requires outside the box thinking because not everything is ‘on the script’ or within the confines of self earned knowledge and experience.
The most difficult thing about thinking clinically, is to embrace EVERY possible factor going that is relevant and give each factor it’s own merit. You know, man gets clubbed with a baseball bat because other man stepped on his toe accidentally, but that man wasn’t looking where he was going because he was not focusing on such a simple thing as walking because something valid had distracted him. Everyone involved, plays their part.
I can do this for another 30 years but I really struggle to take people seriously when they can’t fucking read and make things up :
At no point did anyone say the casino is 100% to blame. At no point and again, I see the puns and limited thinking about people taking responsibility for themselves but like I said, everyone involved, plays their part.
Or I don’t. I’d have to be a full on lunatic to say “so I won’t.”
So this message is for JB – so I won’t.
30th March 2019 at 6:37 am #58355Apologies in advance for continuing to post here. I know you never blamed the casino or anyone else in thr post, i think the trouble has stemmed from not really being clear on what you were getting at in the first place. As there was no real explanation along with the chat with CS I (we) can only reply based on what we have read. So after initially reading we have to make our own assumption as to what is meant by it which clearly everyone has viewed in a way you never intended. Now i can see the point you were trying to get at but only after several additional posts. A littled extra information added at the bottom of the chat would have been very helpful for me atleast to know what you were getting it from the get go. Hope this makes sense and have a great day ???
30th March 2019 at 7:20 am #58363Apologies in advance for continuing to post here. I know you never blamed the casino or anyone else in thr post, i think the trouble has stemmed from not really being clear on what you were getting at in the first place. As there was no real explanation along with the chat with CS I (we) can only reply based on what we have read. So after initially reading we have to make our own assumption as to what is meant by it which clearly everyone has viewed in a way you never intended. Now i can see the point you were trying to get at but only after several additional posts. A littled extra information added at the bottom of the chat would have been very helpful for me atleast to know what you were getting it from the get go. Hope this makes sense and have a great day ???
Just to be clear, what point do you think was aimed at ?
30th March 2019 at 7:27 am #58364That the gambling industry/casinos couldnt care less if you were to commit suicide aslong as they get your money?
30th March 2019 at 7:41 am #58365Yes Malky however, studying the merits of the opening post makes that pretty obvious. But I don’t want that to come across as being smug or smart at this point where it feels we are at a humble place on the subject. I had a sarcastic thought yesterday about how the CS was probably wearing mr blobby socks and how that could have been deduced as the big issue. The now side issue of course is the merits found in the opening post warrant gambling suicide as of course being the leading issue, by far.
I think we who wish to, should raise awareness as opposed to just waiting until it happens. It happens [once is too much] often. It truly does come across as if the industry doesn’t give a flying [bleep]. I mean, they don’t.
30th March 2019 at 8:03 am #58369It truly does come across as if the industry doesn’t give a flying [bleep]. I mean, they don’t.Not sure it is there problem or whether it actually should be. That sounds harsh, but fast cars cause road deaths, fast food causes obesity and diabetes, alcohol causes liver damage, tobacco causes inestimable damage.
It’s all out there for the taking, where do you stop child minding.
Once people strode the world like giants, inventing, exploring and if they screwed up they took it on the chin. These days if they trip over a crack in the pavement because they weren’t looking where they were walking they immediately scream whose fault was that, it wasnt mine
If people want to gamble, gamble – if they don’t want to gamble, don’t gamble. But they need to take responsibility for their actions and stop taking the modern approach of looking for someone else to blame. Sure it’s an illness like alcoholism and drug addiction, there is help out there.
If they don’t decide to avail themselves of that help, that is their choice, but taking the easy way out as, everyone will be sorry when I’m gone, is not the answer, and it certainly isn’t the fault of a service provider – its personal choice and the responsibility lies squarely with them.
30th March 2019 at 8:06 am #58371Yes i agree they most likely don’t care if it fills there pockets. Again this may seem obvious too you as the poster but at 1st read we can only make our own assumptions on the post. If i am honest my 1st thoughts were this was a chat was between you and a casino live chat agent. Have since found out this is not the case but i hope you can see how at 1st glance how it might come across that way.
30th March 2019 at 8:11 am #58372Yes i agree they most likely don’t care if it fills there pockets. Again this may seem obvious too you as the poster but at 1st read we can only make our own assumptions on the post. If i am honest my 1st thoughts were this was a chat was between you and a casino live chat agent. Have since found out this is not the case but i hope you can see how at 1st glance how it might come across that way.
Yep, I drew that conclusion pretty early, and I think some people still don’t realise it. In summary it wasn’t Mr B being a total dick to worker, it was just a cut and paste from the internet
No disrespect to Mr B, but he gets a bit deep into it sometimes and people have difficulty drawing out the point of the thread. That’s not because Mr B is dumb or his readers are obtuse, its just a different way of interpreting things. Which then generates confusion, anger and conflict as every side thinks the other side is taking a pop at them 🙁
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