2 hours from withdrawal to your bank account? That’s crazy!
I use Videoslots all the time and I’ve never had that. They normally approve it within 15 minutes of me requesting a withdrawal, but then it always hits my bank account around 3PM the following day! Perhaps it does depend on the size of the withdrawal to how fast your bank processes the transaction?
If you’ve had to wait 24 hours, this feels normal to me, but pick it up with customer service if you’re concerned.