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26th April 2019 at 12:41 pm #62633
haha just waiting on a call of video slots now cause sent yet another perfect picture of my passport all 4 corners visible in right format and rejected yet again if there aim is to lose customers there doing a brilliant job they are unreal just used the same documents to verify my leo vegas this morning absolute unreal this see what they have to say on phone and if its not sorted today cant beassed with um to much of a pisson this plenty other places to spend money ok rite rant over now
27th April 2019 at 2:19 am #62760To those bashing Videoslots – you cleaerly dont play there properly.
Cashouts in under 5 minutes to bank accounts, immediate phone calls from the RG team if your deposits rise, fast verifications if you have a passport and actual camera that takes a clean image. No issues, no problems.
sure the RTP changes, but tell me honestly, if your company was losing 40% of its profit from a certain country, would you not do the same?!
Yeah, I can see why they’ve done it but it will still lead to people deciding to play elsewhere. Don’t get me wrong, it’s a well designed site and my experience with them has been generally good but there’s plenty of other sites out there that haven’t lowered RTP. My gripe is how they didn’t inform their customers that they had lowered RTP until after people started realising it had been done before they came out and said anything.
27th April 2019 at 4:05 am #62773just sent in a downloaded pdf bank statement which I used for 2 out of the 4 documents requested and a picture of my card which I edited in paint to blank out the areas they tell you to and a picture of passportJeez, did you win big? I mean is this just when you deposit £100 to play on the slots or is there some sort of trigger point.
I can understand checking for Money Laundering or income at a certain point, but I would be buggered if I would do all that just to spend £100 on the slots
27th April 2019 at 4:24 am #62775I have to say, Videoslots have been one of the easiest casinos I’ve had to get verified on. I had an unusually great sesh yesterday and ended up with 1.5k profit. had to verify my latest deposit card before withdrawal as usual, while waiting for the card to be verified I went to chat and the guy I had called Linus was fantastic. My question was can I withdraw to 2 separate cards, he informed me that I verify my bank account directly, I can withdraw to it regardless of which card is my highest depositor. I supplied the bank account proof and it was all verified within about an hour and a half.
Even better than that, while chatting to Linus he asked me if I wanted him to disable play on my account while I was waiting for the verification and withdrawl.
I thought this was all top notch customer services, and even though I try to stay off gambing, if I do ever get the urge again, I’ll probably stick with Videoslots.
I need to go register for the monthly draw now too before I forget. Forgot last month ; ( and one month I actually won second place 500 quid, but when Bandit went to verify me, it turned out I had fucked up and hasn’t used videoslots that month ( lost track of where i’d, i was going through a bad gambling phase last year)
27th April 2019 at 4:37 am #62777and one month I actually won second place 500 quid, but when Bandit went to verify me,Even Bandit’s doing it now 🙂 🙂 🙂 He didn’t do his usual and ask for a self of you standing there in a small posing pouch I hope 🙂
27th April 2019 at 4:43 am #62778and one month I actually won second place 500 quid, but when Bandit went to verify me,Even Bandit’s doing it now He didn’t do his usual and ask for a self of you standing there in a small posing pouch I hope
Nah, he was probably sick of the unsolicited nudes by then mate.
27th April 2019 at 4:45 am #62779Nah, he was probably sick of the unsolicited nudes by then mate.You should probably stop sending them in that case 🙂
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