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25th June 2019 at 1:21 pm #7181125th June 2019 at 1:45 pm #7179125th June 2019 at 4:42 pm #71847
I wonder if this has something to do with a delay in payment to me, which i have never had an issue with before ? holding all withdrawals maybe?
withdrew Friday afternoon, money is always in bank account @ 15:30 next working day, without fail.
their support team says it can take up to 5 working days and to contact them after that. never taken more than a day before though. ever!
25th June 2019 at 4:56 pm #71851Wished I had of known of it I would of raped them like they rape me every week lol
25th June 2019 at 7:34 pm #71869This reply has been reported for inappropriate content.
Not the players problem to make sure the machines are running properly*
Edit button where are thou! >. <
This.
VS quietly lowers the RTP on most of their slots: They don’t inform their customers.
Merkur slots start playing up: DIAL NINE 0NE ONE!
26th June 2019 at 11:54 am #71940I could be wrong but I think there is a lot more to this in terms of how much money they have lost. I also think it wasn’t just a random error!
We shall have to wait and see.
26th June 2019 at 12:31 pm #71944I could be wrong but I think there is a lot more to this in terms of how much money they have lost. I also think it wasn’t just a random error!
We shall have to wait and see.
They’ve probably lost a fortune if players could sit there for hours spinning for free but you also have to remember
1) An error like this shouldn’t happen, I’ve never heard of it happening on any other site. If it’s the slot provider who messed up then they should persue them. If its their own team that messed it up then they only have themselves to blame. I don’t believe the slot just started playing up on its own.
2) All withdrawals go through checks and they should have spotted something was up since I imagine the withdrawal amounts on the days it happened would be astronomical.
Either way it appears to me that this once decent casino has been going down hill since they secretly changed rtp and didn’t notify customers of this change until they was found out. I honestly don’t have a shred of sympathy for them.
26th June 2019 at 2:45 pm #71951Fully agree green. Seemingly some withdrawals are auto processed below a certain amount and that’s why some people got paid.
They have went downhill which is a shame as it used to be a great site
26th June 2019 at 4:42 pm #71962One reason is they offer deposit bonuses on signup and reload @20x wagering. Even with reduced rtps on certain slots there aren’t many casinos that offer better promotions. Playing with raw cash, yeah go elsewhere.
26th June 2019 at 7:12 pm #71968I just hope everyone who was playing (and noticed) cranked it up to £40 a spin and didn’t just carry on at 40p!!
226th June 2019 at 9:54 pm #7197826th June 2019 at 10:16 pm #71981“call the police”
funniest thing i’ve heard today
28th June 2019 at 12:52 am #72086Can confirm the auto process or at least did a few years ago.
I had a withdrawal glitch and they paid it out to me 18 times or something stupid and they didn’t catch it 16 grand instead of 800 quid.
I’m honest tho and contacted them and paid it back.
28th June 2019 at 10:22 am #72085Hi all long time lurker first post.
i am one of the lucky ones having only been a videoslots member for a few months and not lost too much. here what happened to me.
on friday 21st i got my email about weekend booster was only a few £ less than 10 so i logged im and thought i’ll plaay magic mirror deluxe 2 at 10p play as you never know i could hit a nice win if the bonus drops. so i smashed it on autoplay a couple of times. it was all working fine taking money from balance each time but here the thing when the balance got down to less than the stake it kept spinning, when there was a win it clocked it up then took the stakes out again as normal till it got less than stake. so i thought i wonder if i change up to a couple of £ and yes it still did the same, so you can probably all guess the next step yes shovel it up to max £20 stake and leave it autoplaying till bonus took ages then only went for £5-600 so went again it soon went back to near zero balance cue next bonus £1500ish at that point im thinking it must have gone ito demo mode or something so i exit the game and wow the money was there in the account! this cant be right but anyway i try a withdrawal thinking it must get picked up on their checks but no 45mins later its in the bank.
so have another go this time bonus a round 2.3 k so then go on some other providers for a while buy some bonuses and cash out nearly 3k then after its in the bank i start to wonder is it just magic mirror and its not so play knights life on £10 till it bonuses (crap one and couldnt be bother to wait for another) then tried light blocks max stake £20 per line x5 got £3.9k cash out.
later on back to mmd2 bonus 7k with cash out then in the night got another 3k cashed out played a bit more left over 5k in the account.
tried to login at around 8-9am and account is disabled
but over it all i got nearly 19k . i knew i would surely get a call or an email at some point and it came mid afternoon a phone call from a restricted number upon answer all i got was hello ****** its videoslots here we had a malfunction and you owe us x amount we want it back or we are going to the police, i just replied send me a letter as they did no security checks whatsover.
then i got an email threatening legal action etc. at this point im thinking ill have to pay them back . so i emailed saying itll be a couple of days to arrange as banks are not open. then they offered to let me keep 10% as a gesture of good will.
then it all kicked off over at casinomeister and i found that i wasnt the only one and we have all seen that the sh1t hit the fan at that point i emailed videoslots again stating that all funds will be held on to untill such time as i had writted proof of the malfunction with a detailed explanation from them and the game provider.
then came the announcement that they will not be pursuing anyone and i got an email to that effect also saying the account will stay blocked unless the monies are repaid.
happy days the rtp drop and i have severy other casinos to play at means they can keep their account and put it where the sun dont shine and im off on holiday 🙂
128th June 2019 at 7:49 pm #72143Very interesting to read about this one, looks like some people made plenty and fair play to them haha Sometimes it happens where a game does something it is not supposed to do, my view is it isn’t the players fault is it, you are only pressing the same buttons you usually would!
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