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17th April 2019 at 10:21 pm #60770
Had a gamble the other morning on Reel King (as usual) and on my standard 5p a go, I got a little king and he gave me £2.80, so i went to gamble it, got to £5.60 and this happened..
Clicked reconnect and it just went back to a normal screen as if id just opened the game, so what do you think Videoslots had to say?
17th April 2019 at 11:10 pm #60775Technically speaking the server connection failed. At what point though ? Not that you or I would know. Actually…..
Did the client software (you) click gamble ? Yes
Did the server respond with a decision ? The client software shows the result so that would obviously be Yes
Then we see the disconnection.Can the game state be returned ? I don’t know. Maybe not depending on the error and recorded game state and if that can be recalled to the client software. If not, you should be awarded the proven win state ie the gamble that had won.
No doubt they have returned your spin stake and nothing else, because they can.
17th April 2019 at 11:13 pm #60777I was just about to gamble the 5.60 but before i clicked, that error came up, so you think, at least i had won 5.60 upto that point but i got this..
The provider had a look and confirmed there was nothing unusual with this spin and it seems like you didn’t win anything from the spin so unfortunately you lost the gamble.
17th April 2019 at 11:18 pm #60779Which means they are calling you a liar. They are saying you had clicked gamble on the £5.60. If you know (i’m not being suggestive here, just blatantly honest) you didn’t click it, then so do they. You could have clicked it and they never got the packet of data so then they wouldn’t know either. But you can’t not click it and they get the data saying you did. The discon message doesn’t necessarily mean you or the server software interacted other than keeping a connection alive.
17th April 2019 at 11:23 pm #60780Just means that if theres an error, no one gets paid… good job it was only a fiver, imagine it being a 20 to 40k gamble…… how bad would that be hehe
18th April 2019 at 12:34 am #60795I’m gonna stick to they lied to you. They know the error was more than “we don’t know it was an error therefore the game is void”. Good of you to take it on the chin as you probably feel like i would in that they are a law unto themselves with that error in favour of the casino every time clause.
18th April 2019 at 7:39 am #60812Wow errors mean everything is void?
Fuck me Bandit needs to know this.
18th April 2019 at 8:03 am #6082618th April 2019 at 10:22 am #6077118th April 2019 at 10:47 am #60839I’ve had this so many times tbh, sometimes at 4 figures – i just kind of accept it was a loss gamble as for me especially, i’m never collecting it, it makes me seethe every time it happens though as you always think, could have been the top that.
18th April 2019 at 10:57 am #60841To quote you mate “I’ll collect at £768” as you press collect, error. NOOOOOOOOOOOOOO
More to the point, what happens if something so simple as the next goes down at such a point ? Game state given back at point of gamble collect choice ? Can someone test this ? I’m not playing right now so I can’t.
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Viewing 11 posts - 1 through 11 (of 11 total)