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[fontaine WANTED $11 Outlaw]

So I won 15 and a half grand last night on Fantasino, been waiting for my withdrawal all day, then when I go to log in I get the following message…

“We regret to inform you that, until further notice, EveryMatrix Software Ltd. cannot accept any further gambling activity on (www.fantasino.com).

During this period we will continue to deliver a fair and safe experience and prioritize you as our customer. You will be able to access your account and withdraw any funds held in it at any time.”

Has anyone had this before, if so what does it mean? Is it because I won so much? Really worried now that I won’t get my winnings.

Thanks loads.

[Seve66 WANTED $5 Outlaw]

Their UK license has been suspended due to issues with handling possible addictive players. They say they are working on it but no idea how long that will take. Best of luck though.

[fontaine WANTED $11 Outlaw]

That doesn’t sound good, the day after I finally win a big amount, they say I can access withdrawals still, we shall see. Fucking typical.

[fontaine WANTED $11 Outlaw]

Where did you see that by the way?

[Kelvie WANTED $45 Outlaw]

I have the same message on a play frank. Says fund can be withdrawn but play has been suspended.

[eejit101 WANTED $312 Outlaw]

They are going to be pulling out of the UK market as they are about to be fined as fuck.

 

You will get your money. If you dont i work down the road, ill walk in there for you with a bat.

[ca casinoang WANTED $7 Outlaw]

Oh that’s terrible I really hope you get your winnings and you took screenshots etc …good luck mate .keep us posted .

[fontaine WANTED $11 Outlaw]

will do

[Winningbird WANTED $574 Outlaw]

Is the all the everymatrix group that are pulling out of the uk market?

 

Hope you get your money sweet x

[eejit101 WANTED $312 Outlaw]

They had it suspended for legal reasons. So if they stay itll be a bit different, and they are gonna be fined.

[Ke KebabJoe WANTED $2 Outlaw]

Your money is protected by the Malta Gaming Authority. It may take a while, but you will get your money.

[Kelvie WANTED $45 Outlaw]

Did you get your withdrawal? After a week of them sending me pish. I have now had an email for everymatrix saying I show signs of a problem gambler, In 3 years I have deposit 6 times and have a limit set in place. So I can only assume it was because I reversed my withdrawal. (twice) I wanted to play with a bigger balance than my usual £20 deposit.  I got up to £200 and cash it. What part does that show I have a problem. How you getting on with yours?

[Winningbird WANTED $574 Outlaw]

Ignore the email, I had the same one this morning even though I’m excluded. I’ve been onto live chat and they said it’s from the responsible gambling team and it’s been sent to all customers, even those that are self excluded apparantly.

[Kelvie WANTED $45 Outlaw]

think self excluded players are the best gamblers lol. I checked it out was a stupid survey with terrible answers, Do you chase wins always sometimes never …. Who hasn’t chased a win, as long as you can chase it within your means!

You think they will still cash out?

[Winningbird WANTED $574 Outlaw]

Anyone who wants to gamble whether it be a compulsive gambler or first time gambler will put no to all of the answers. I know because as gamblers, we aren’t fucking stupid, and I’ve done it myself before. It’s not hard to lie on a survey if you really want a gamble is it.

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