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[A_ A_Secret WANTED $3 Outlaw]

brandzwright wrote:

I know this is a late reply guys sorry ain’t checked this since, basically I got more emails saying they’d reverse transfer the money, so I’d be – 20k in my bank if I didn’t have it (which I did) obviously I sh* myself so I sent it back to them in the end. I feel the whole situation was very poor. I no longer play with them as I think what they’ve done is criminal and not even had an apology given it could of easily been spent

Ok, assuming you’ve registered your card with them and don’t have a direct debit (the DD protection scheme is slightly different), they absolutely cannot do this. You can raise a chargeback under section 12 (processing errors) and you will get the money back.

[A_ A_Secret WANTED $3 Outlaw]

Andyg81 wrote:

Most of the slots (of the ones I play) on MrQ are between 96-97%.

Thanks for that – I’ve not played for a few months as PP RTPs are getting worse and worse… add the high volatility into the equation and I can easily do £100 on 40p stake with no action.

[A_ A_Secret WANTED $3 Outlaw]

Thought I’d chip in here as this is something I know quite a bit about!

There can be problems with ApplePay as the it uses a token ID rather than your card number, you can see this in your wallet if you tap on the card. If you use ApplePay in the supermarket and check your receipt, it will show the last 4 numbers of your token ID rather than your card.

Casinos prefer you to withdraw to a card where you have net losses before withdrawing to a new card. This is for their protection against chargebacks (although fraud is unlikely with ApplePay) – if they can demonstrate that all withdrawals have been made to a certain card, they can offset this against what’s being claimed and represent the chargeback.

Problems do arise when a card expires as they don’t have sight of this – adding another card to your phone generates a new token ID which is great for deposits but casinos want to mitigate any potential losses by verifying this before allowing you to withdraw. But withdrawing to an expired token ID shouldn’t be a problem as it can still link to the new card for a period of 6-12 months, although you can’t use it to buy anything.

The main reasons for this security is to cover the following scenario.

1 – Joe Bloggs opens an account, he deposits £10 on card ending 1111

2 – Joe Bloggs finds a card on the street ending 9999 in the street, he keys the details into his casino account and deposits £1000

3 – the following day, he withdraws the £1000 to his card ending 1111.

4 – Joe closes his account, runs away and is never seen again.

5 – Casino receives a chargeback for the fraudulent £1000 that the owner of card 9999 didn’t make.

6 – Casino is unable to defend and losses the £1000. Joe is £1000 richer and probably enjoying a nice pint in the pub with his new found wealth.

[A_ A_Secret WANTED $3 Outlaw]

Thankfully not, but I think I may run out of hands if they asked me too!

[A_ A_Secret WANTED $3 Outlaw]

That’s nasty – to flash £3.8k on the screen when you’ve only won £1k would annoy the heck outta me!

[A_ A_Secret WANTED $3 Outlaw]

Those stackways…. Urgh, I’d be fuming!

[A_ A_Secret WANTED $3 Outlaw]

Slot wrote:

and what are bailiffs going to do about it? you have no agreement with the bank casino, that you own money, is there mistake is good will send, it is up to you if you want to pay it back, if you ask bank to borrow money and you agree to pay back different story

The casino can’t just send bailiffs round, first they’d need to have a court order demonstrating that you owe them money. In the meantime, they can send their own debt collectors to your address, however you’re under no obligation to even engage with them.

And you’re right, this probably isn’t covered directly by any agreement with the casino, but by the Theft Act 1968 24a which refers to receiving money in error.

[A_ A_Secret WANTED $3 Outlaw]

Hey @seyahkram1977 – I only play on PP so only have their RTPs to base it on. For instance Xways hoarder is 94.1% and deadwood is 94.15% so I find the BTG options more appetising 🙂 It’s probably different on other casinos, so you could well be right about the RTPs.

[A_ A_Secret WANTED $3 Outlaw]

I have to agree with you, I’ve never been a big fan of No Limit City. The RTPs are usually about 94% and they are all or nothing (usually nothing…). I’ve always preferred BTG, usually over 96% and there’s even bigger hits in both the base game and the bonus – Lil Devil has served me well over the years and we’ve all seen what that can do.

And don’t get me started on their name, it’s called ‘No Limit City’ and has a max win plastered all over the front… 🤔

Sorry, rant over…!

[A_ A_Secret WANTED $3 Outlaw]

Thanks guys! Normally we go to my parents’ for Christmas with the whole family (I have 3 brothers and sisters and also many nieces and nephews), but my father’s not been too well this year so we couldn’t go.

Anyway, the wife and I have just got back from the pub which is the time is usually I like to make a deposit into my PP account – very dangerous and cheaper to have a browse through the forum instead! 😁

[A_ A_Secret WANTED $3 Outlaw]

Hope everyone’s having a great Christmas. It’s just me and the wife this year, we got the ham, beef and turkey cooked yesterday, so have been to the pub for an hour or so. Veg is cooking now, and I’m on my 3rd sherry. If I remember, I’ll raise my 4th glass to everyone here! 🍷

[A_ A_Secret WANTED $3 Outlaw]

Pawel_PJ123 wrote:

Bank has no way of knowing he was gambling with crypto, all they can see is funds being transmitted to crypto exchange and back, depending how he transfers the money.

This ^^^
In these instances, banks have to be very risk adverse. The potential for fines and sanctions is huge, they have automated processes to flag anything that looks suspicious and it has to go through manual review. 99% are reviewed and approved, although it’s the 1% that are truly proceeds of crime/money laundering. If it’s payments and receipts to and from crypto exchanges, then that’s a lot more likely to prompt a review.

I’m not suggesting by any means that this is the way things should be dealt with, however I’m only iterating what does happen and how banks and financial institutions perform their transaction monitoring. Not my opinions, just the processes they follow.

[A_ A_Secret WANTED $3 Outlaw]

I have a similar issue with PP – it doesn’t sound as bad as yours, but it likes to kick you out of games and reload.

[A_ A_Secret WANTED $3 Outlaw]

Registered just to add some background. Please don’t ask how I know, but I can tell you the casino is 32 Red. And I also know that you have a Visa card.

They had an issue when submitting their batches for payout, the decimal point was missed off, so as the OP said his £200.00 was paid as £20000. To give you some idea of the problem, instead of paying out £80k, they paid out £8m. Ouch. They’re taking steps to try to recover through the Scheme, but that’s not an easy task.

Unfortunately however, they have every legal right to reclaim the money. You could play hardball and stall for as long as possible, but they could end up taking you to court and you end up with a CCJ. Also, the interest you earn would be negligible and they’d also have the right to claim undue enrichment for the extra couple of quid you earn.

Personally, I’d hold fire for a few emails. If they start getting stroppy, respond saying the previous ones went to junk and then repay them. With the amount of claims they have, they’re going to prioritise the higher amounts (believe it or not, the £20k is quite low on their list). There’s always going to be some write offs from their end, just cross your fingers and hope it’s yours!

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