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What did the bank say when you contacted them?
That they don’t refuse payments from sources they don’t have payment blocks towards.
Would it not of been easier and time saving to just say that this is what the bank told you when you contacted them?
Hard to contact the bank on sundays, which is when this happened. I contacted the bank today, but it’s pointless in the end. This casino is shit, and I will stick to casumo from here on out.
What did the bank say when you contacted them?
That they don’t refuse payments from sources they don’t have payment blocks towards.
Look everyone here is going to have different views on it but here’s something we can all agree on:
-Casino’s finding any chance to cancel a withdrawal need to be dealt with. Fair enough the first time it was cancelled it was due to needing ID but do they really need to cancel the withdrawal for that? They could still keep it processing whilst awaiting ID to be provided. If you’ve pressed withdraw then you clearly want the fucking money so stop dropping it back into the account so you can tempt people to play with it. They know what they are doing the fuckers.
-Casino’s who do 2-3 pending internal reviews need to be dealt with, this is another stalling tactic and it’s shady as fuck. I know a few casino’s who do this.
-All Casino’s should be FORCED by the gambling commission to A) Remove reversing withdrawals or B) Give the customer the option to remove the option to reverse or C) Give the option to lock withdrawals till they go through.
Ultimately it is your own fault for gambling it away but that doesn’t mean that the casino has no blame in my eyes, stop dangling a carrot in front of people when they are quite clearly ready to take the money and run. I can honestly say I’ve never had a problem withdrawing money from sites like Casumo and Unibet although Videoslots and Leovegas are another story and they are now on my shit list.
I will come here and slate Videoslots for their shoddy withdrawal design as something similar happened to me the other day….I made a small deposit and worked it up to £300 and tried to withdraw….got to the withdrawal page and it has a drop down box for your “verified cards” well there must have been a graphics glitch because the drop down box was empty. I contacted support and they told me it’s probably a glitch and they are working to fix it. Yeah, fuck off, who fucking designs a website where there can be a glitch with a fucking drop down box, how about you just give everyone the option to enter card details fucking manually and if those details match your verified card details then the withdrawal is approved, it ain’t fucking hard. Needless to say I waited most of the night for it to be fixed before gambling the lot away. Yeah, I could have waited till the next day but I’m a compulsive gambler which is why I need the option to lock withdrawals usually or to be able to put the withdrawal through in the first place. Not a fan of the site now they can suck my plums, if a site is having problems putting withdrawals through but you can still deposit just fine then they can fucking do one. Not the first time I’ve had problems with VS had that Magic Mirror win that took almost 2 weeks to resolve, they didn’t even apologise for making me wait. Absolute sham site with terrible customer service who quite often give you “umm I think” “I’m not sure” Yeah I get it mate your palming me off with an answer you know fuck all about, I’d have a more constructive conversation drawing a mouth on my dick and talking to that.
Leovegas is another on my shit list. I signed up to this site for free spins on BoD and then never touched it then TFD comes out and I make a deposit to try it out and end up winning £1000 and withdrawing it and to my surprise the cash out was the very next day before noon. Impressed by this I decided to play on the site again and once again I have a win of £300 from a small deposit. I try to withdraw it then have to wait 2 days to be told that my bank details don’t match the card I deposited with. Yes they fucking did, I literally used the exact same details and got paid the previous week with those provided. So I put it through again after waiting 3 days for the money to be put back in my account and 2 days later again card details don’t match. At this point I’m fucked off and I ended up playing the money away. End of the day I shouldn’t have to wait almost a week to try cash money out of the account especially when the details were correct which in my eyes leads me to believe it was a fault on LeoVegas part and not mine or my bank.
I really don’t understand why they have all these deposit and loss limits put in place, you can take a break for as long as you want, you can self exclude but still the GC won’t enforce on these casino’s the right to remove withdrawal reversals or force them to give the option to lock withdrawals, it’s a joke really.
I agree. They always make it as hard as possible to withdraw, knowing full well they’re dealing with mostly addicted/compulsive gamblers.
It’s as if this is part of their business model. How many millions a year do you think they save on cancelling withdrawals? Bet the number is huge!
Ultimately, verifying your details on withdrawal and not on deposit makes no sense at all. It’s a scam way of doing things.On a positive note, I’ve arranged a meeting with someone who’s got a huge influence on the online gaming industry, who owns a fair amount of shares in several companies, including controlling shares in some. I read that he wants to get rid of the cowboy mentality, so I emailed his secretary and explained my experience through over a decade of online gambling, including a court case against Betsson, and told them to consider this a job application. The CEO’s secretary is replied, saying they’re very interested in meeting me. After a few emails back and forth, they decided they’ll be flying to my home town to meet up with me in the end of May! Happy days! 😀
We wouldn’t have seen this whole ‘fraud casino’ thread if you had won more with the money they put back into your balance. You’re just mad that YOU lost that money and are trying to shift blame to the casino
Yes you would, cus they’re refusing to pay out, you fucking retard. Seriously, this community is going to fucking shreds cus of stupid imbeciles like you. Go fuck yourself
Sorry to hear that they reversed your withdrawal i know its tough and abit shady but please stop looking to blame others in the end this is your own fault. Just because the money was put back into available funds does not mean you had to spend them. Sure it may have taken longer to get them by continuing to try and withdraw, also i have had the bank not accept a payment before it was an issue where my account was put on hold but after calling the bank it was lifted and then all worked fine so it can happen. I do agree it should of stayed as a pending withdrawal while the issue was sorted but its on you that the funds are now gone mate
Bullshit. Absolute bullshit. When a casino literally tells you they have no way of paying out to you, cus your bank doesn’t accept payments, that’s the dumbest shit I’ve ever heard. Like the other guy here said, banks don’t refuse deposits. Yes, it’s my fault I played with the money, but I would never have been able to if they didn’t cancel the withdrawal over and over. It’s shady as fuck, and a good, honest casino doesn’t operate like this.
Banks do 100% refuse deposits and i will say who santander. How do i know cos i had my account there last year and they won’t honour any gambling transactions from my card.
Deposits = from bank to casino, sure. But from casino to bank? No.
Maybe just me but there seems to be more of these bonuses appearing , give you shit loads of spins but no big wins
The odd thing here is that I hear Bonanza averages 100x per bonus. I kept playing, got like 5 or 6 bonuses in total, and some came within 100 spins of the previous one, yet the highest paying bonus was 38x. Most were 14-25x. What’s even the point of playing this shit when you usually win more on any random slot bonus?
I mean, don’t get me wrong, I usually get a lot of playtime in from Bonanza, but is it really worth it when you never win anything? I can’t make up my mind.I’m probably one of the guys who’s got the most spins on bonanza in the world to be honest, as I passed 100k spins in January.
The really odd thing for me is that I’ve had one 200x and one 350x. All my other bonuses on Bonanza are less than 200x.Sorry to hear that they reversed your withdrawal i know its tough and abit shady but please stop looking to blame others in the end this is your own fault. Just because the money was put back into available funds does not mean you had to spend them. Sure it may have taken longer to get them by continuing to try and withdraw, also i have had the bank not accept a payment before it was an issue where my account was put on hold but after calling the bank it was lifted and then all worked fine so it can happen. I do agree it should of stayed as a pending withdrawal while the issue was sorted but its on you that the funds are now gone mate
Bullshit. Absolute bullshit. When a casino literally tells you they have no way of paying out to you, cus your bank doesn’t accept payments, that’s the dumbest shit I’ve ever heard.
Like the other guy here said, banks don’t refuse deposits.
Yes, it’s my fault I played with the money, but I would never have been able to if they didn’t cancel the withdrawal over and over. It’s shady as fuck, and a good, honest casino doesn’t operate like this.Yeah, that just shows how they’re willing to lie about shit. My bank had no problem paying to them, and I can’t imagine they have a problem accepting payments either.
I think this customer support guy will lose his job, cus he was obviously lying. Unless the entire casino is a fraud.
I had this happen with William Hill once, but they sorted it out after a few days. And I’ve deposited at least 150 grand into willhill over the years. Dunno why it happened.
Yeah, you probably didn’t play with the money after they cancelled it twice though, did you?
Here is the chat I had with the support:
(11:25:46 PM) Asle Martinsen: I wanna make a complaint
(11:25:50 PM) *** Michael joined the chat ***
(11:25:59 PM) Asle Martinsen: Hi Michael
(11:26:08 PM) Michael: Hi Asle!Welcome to live support. Let me check for you, one moment 🙂
(11:26:18 PM) Michael: I am ready to hear it.
(11:27:13 PM) Asle Martinsen: You guys have cancelled my withdrawal twice this weekend. In the end the guy told me there was something wrong with your payment provider or something, and I ended up gambling away the lot
(11:27:42 PM) Asle Martinsen: How can you guys just cancel withdrawals over and over?
(11:28:01 PM) Michael: I apologize for that experience Asle,
(11:28:03 PM) Michael: Let me check
(11:29:44 PM) Michael: So, as I can see you actually had approved the withdrawal and the bank rejected it.
(11:29:59 PM) Michael: I would advise you to contact the bank and have this solved.
(11:30:07 PM) Asle Martinsen: no
(11:30:13 PM) Asle Martinsen: when you can take my money, you can pay too
(11:30:24 PM) Asle Martinsen: this is the worst excuse I’ve heard
(11:30:46 PM) Asle Martinsen: There’s never been a problem depositing, so why is it a problem withdrawing?
(11:30:53 PM) Asle Martinsen: I’ve done everything by the book
(11:30:57 PM) Asle Martinsen: and you guys screwed me over
(11:31:50 PM) Michael: So, as I told you before this is not en excuse. This is the reason that your withdrawal did not arrive to you. I can share a screenshot with you from my computer that shows the fact the bank rejected the payment.
(11:32:04 PM) Michael: Agent uploaded: 1554679920723.png
URL: https://v2uploads.zopim.io/0/ n/N/ 0nNNKmlVTmHKZJTsRAaOmt4Od923nr tK/ 2fb37a6bd24a2770f709052da533d6 2068ee7cc9.png
Type: image/png
Size: 15229
(11:32:19 PM) Asle Martinsen: so that makes it okay for you to cancel the withdrawal process?
(11:32:56 PM) Asle Martinsen: according to the guy I spoke to earlier, this was a problem with your payment provider. Not my bank
(11:33:04 PM) Asle Martinsen: I have all this in writing
(11:34:49 PM) Michael: I think that we same the same thing here in different words We never paused or cancelled the withdrawal. That happened from your bank, which is actually the payment provider. If you wish I can contact the relevant department and find out why this may have happened.
(11:35:00 PM) Michael: You can also find this out by calling your bank
(11:35:41 PM) Asle Martinsen: so when there’s a problem between YOU and the bank, I get punished?
(11:36:31 PM) Asle Martinsen: and when a problem like this occurs, you put the money back in my account, available to play, instead of leaving it as a withdrawal in process?
(11:36:46 PM) Michael: So, as I informed you this has nothing to do with us. The decision maker for that was the bank provider.
(11:36:51 PM) Michael: Anything else I can do for you today?
(11:37:15 PM) Asle Martinsen: seriously
(11:37:35 PM) Asle Martinsen: when i start a withdrawal, the money goes away from my balance, right?
(11:38:29 PM) Asle Martinsen: the only way for the money to appear in my balance again, is if either I or you cancel the withdrawal. Regardless of the actual money going through with the bank or not
(11:38:56 PM) Asle Martinsen: I sure as hell didn’t cancel it.
(11:39:08 PM) Asle Martinsen: That means you guys made it available in my balance
(11:39:10 PM) Michael: Would you like to wait some minutes to contact the relevant department and let you know about the reason your bank canceled it please?
(11:39:19 PM) Asle Martinsen: sure
(11:41:07 PM) Michael: ok, one moment please
(11:45:34 PM) Michael: I am still here Asle, one moment please
(11:45:40 PM) Asle Martinsen: ok
(11:53:26 PM) Michael: So, the answer I got from my team and it is the same as before. The bank rejected the payment. The only thing I can inform you about is setting limits to your gambling sessions.
(11:53:38 PM) Michael: Would you like more info about limits please?
(11:54:30 PM) Asle Martinsen: more crap on your end. I will take this to MGA, Casinomeister, Aboutslots, Backinamo, Askgamblers and Casinogrounds.
(11:54:34 PM) Asle Martinsen: more crap on your end. I will take this to MGA, Casinomeister, Aboutslots, Backinamo, Askgamblers and Casinogrounds.
(11:54:52 PM) Asle Martinsen: This is a problem Karjala caused, not me.
(11:56:32 PM) Asle Martinsen: You should never have made my withdrawal available to play with. Also, on public forums you guys state you lock withdrawals
(11:56:41 PM) Asle Martinsen: however, you didn’t with me
(12:00:03 AM) Asle Martinsen: You can put me in touch with your manager
(12:01:52 AM) Asle Martinsen: hello?
(12:03:48 AM) Michael: So, I am sorry to hear that you have such a bad experience. But, if you want to speak with a manager, I can give a message to my manager for that if this makes you happier.
(12:04:25 AM) Asle Martinsen: Yes, I want to speak to a manager
(12:05:32 AM) Michael: Ok, I will forward this message to my manager but I cannot promise you that you will get a response from a Manager. Since it was you that played the money, and we are not responsible to manage your own money.
(12:05:35 AM) Michael: Anything else I can do for you today?
(12:06:24 AM) Asle Martinsen: You’re responsible for making the money available to play with in the first place. So yes, you are responsible.
(12:06:34 AM) Asle Martinsen: Well, I’ll be waiting here for the manager
(12:07:00 AM) Asle Martinsen: also, I want to know which affiliate I signed up to Karjala through
(12:07:16 AM) Michael: I am sorry but this is not going to happen now. My manager is not going to be available for the next hours.
(12:07:54 AM) Asle Martinsen: okay, well he/she can contact me by email.
Now, who did I sign up to Karjala through
(12:07:56 AM) Asle Martinsen: ?
(12:08:05 AM) Asle Martinsen: which website
(12:09:08 AM) Michael: Yes, in case you will be contacted this will be done by email
(12:09:58 AM) Michael: I do not have access to which is the affliate you are regsitered
(12:10:06 AM) Asle Martinsen: who does?
(12:10:33 AM) Michael: In case that the manager decides to contact you he knows.
(12:10:48 AM) Michael: Otherwise, I will be informed from him and let you know via email.
(12:11:30 AM) Asle Martinsen: Okay. I also wanna know why you’re listed as having a lock withdrawal function on casinomeister
(12:11:57 AM) Michael: I do not understand your quetion,
(12:12:35 AM) Asle Martinsen: I think that explains the situation
(12:13:08 AM) Asle Martinsen: When I start a withdrawal, the money disappears from my balance, and shows as a withdrawal in process under “wallet” on your site
(12:13:34 AM) Asle Martinsen: many casinos have a function where the player can lock the withdrawal
(12:13:46 AM) Asle Martinsen: meaning the withdrawal cannot be cancelled
(12:14:11 AM) Asle Martinsen: Karjala claims to have that in all public forums
(12:14:45 AM) Michael: The money are locked and are not available for you during the process of withdrawal, as soon as the process of withdrawal is cancelled the funds are back to your account available.
(12:15:48 AM) Asle Martinsen: that’s the problem. Locking a withdrawal means it cannot be cancelled by either party
(12:16:08 AM) Michael: I am sorry Asle, but you are trying to find a solution to something that has happened and us , as a company have no responsibility. It was your money, you played those money away and that is it.
(12:16:35 AM) Asle Martinsen: you gotta be fucking kidding me
(12:16:45 AM) Michael: Since the withdrawal was cancelled you could have re requested it, but you played the money.
(12:16:57 AM) Asle Martinsen: I did re-request it
(12:17:01 AM) Asle Martinsen: you cancelled it again
(12:17:04 AM) Asle Martinsen: it was cancelled twice
(12:17:10 AM) Michael: No, we did not
(12:17:14 AM) Asle Martinsen: yes you did
(12:17:15 AM) Michael: Your bank did.
(12:17:20 AM) Michael: Anything else I can do for you today?
(12:17:29 AM) Asle Martinsen: MY BANK CANNOT DO ANYTHING ON YOUR WEBSITE MICHAEL
(12:17:56 AM) Asle Martinsen: It’s not physical money on the website, its a number, based on code
(12:18:28 AM) Asle Martinsen: when a withdrawal is cancelled on karjalakasino.com, it’s not the bank who does it
(12:18:29 AM) Asle Martinsen: that is you
(12:18:46 AM) Asle Martinsen: A karjala employee has to put the money back as available to play with
(12:18:53 AM) Asle Martinsen: and you have done it twice this weekend
(12:19:46 AM) Michael: So, let’s try to calm down and see what can happen from now on. All those arguments are false. I have said multiple times that the payment was rejected by the bank and there is nothing else I can do now. I will escalate this is issue and you will hear via email for any updates.
(12:20:21 AM) Asle Martinsen: none of the arguments are false
(12:20:37 AM) Asle Martinsen: you either dont understand how this works, or you’re playing dumb
(12:20:52 AM) Michael: Anything else I can do for you today?
(12:20:58 AM) Asle Martinsen: I can put it all down in pictures for you if that makes it easier
(12:21:28 AM) Asle Martinsen: Visitor uploaded: balance.JPG
URL: https://v2uploads.zopim.io/0/ n/N/ 0nNNKmlVTmHKZJTsRAaOmt4Od923nr tK/ 8648ff0579bd1f2400918892b2a638 d9bfea4b05.jpg
Type: image/jpeg
Size: 16492
(12:21:36 AM) Michael: So, I have escalated this to my manager and probly he wll get back to you
(12:21:36 AM) Michael: ok?
(12:21:53 AM) Asle Martinsen: when I request a withdrawal, the money goes away from my balance. See pic 1
(12:22:31 AM) Asle Martinsen: It then goes into this list, under withdrawals
(12:22:42 AM) Asle Martinsen: Visitor uploaded: withdrawal.JPG
URL: https://v2uploads.zopim.io/0/ n/N/ 0nNNKmlVTmHKZJTsRAaOmt4Od923nr tK/ e6b222f25f6537ba834e424cdbdcc1 dc2a12b07e.jpg
Type: image/jpeg
Size: 26506
(12:22:51 AM) Asle Martinsen: Visitor uploaded: withdrawal.JPG
URL: https://v2uploads.zopim.io/0/ n/N/ 0nNNKmlVTmHKZJTsRAaOmt4Od923nr tK/ 42b097eb8edcd83f0feb29d79894c0 9100ba8559.jpg
Type: image/jpeg
Size: 26506
(12:23:28 AM) Asle Martinsen: in order to get it avaiable in my balance, it needs to be cancelled from the withdrawal list
(12:23:35 AM) Asle Martinsen: in order to get it avaiable in my balance, it needs to be cancelled from the withdrawal list
(12:23:55 AM) Asle Martinsen: now, my bank cannot log in to karjala to cancel anything there
(12:24:03 AM) Asle Martinsen: now, my bank cannot log in to karjala to cancel anything there
(12:24:28 AM) Asle Martinsen: my bank cannot log in to karjala to cancel anything there
(12:25:03 AM) Asle Martinsen: which means when you had problems making payment to my bank, a Karjala employee removed the withdrawal from the withdrawal page on my account
(12:25:16 AM) Asle Martinsen: which put the money back in my available balance
(12:25:46 AM) Asle Martinsen: This has nothing to do with me or the bank. This is on Karjala. Nobody else
(12:26:07 AM) Asle Martinsen: someone at Karjala pressed a button, and made the money available again
(12:27:58 AM) Michael: So, let’s make sure we are on the same page1) I know how this system works, and it has nothing to do with what you describe.
2) The payment was rejected by the bank
3) It was your own money that you played away. We are not responsible of managing your own money
4) I have escalated this issue, and the relative team and he will come back to you
5) At this moment I am very busy with many chats, and as soon I have replied all of your questions again and again I think I am eligible to close this chat. I am very sorry to do so, but I have to. Wishing you a good night.
(12:28:34 AM) Asle Martinsen: Amazing
(12:28:43 AM) Asle Martinsen: keep in mind that this will be sent to me by email
(12:28:53 AM) *** Michael left the chat ***As you can see, this guy is lying through his teeth. Fucking retard
I don’t know much about politics but i know one thing my working week is about 5 hours longer than about 2 years ago. I travel at least 1000 miles a week and the roads and motorways are chaos. Every journey is longer than it used to be meaning less time at home with my family. Is this because the country’s population has increased? Is it because of immigration and more people entering the uk than leaving? As a self employed worker my income doesn’t even increase been at work for longer.
It’s cus of immigration and socialism. You may not believe it, but they’re pushing socialism. All western countries are, except America (currently).
They increase the population through immigration. Then they subtly force socialism, but they hide it from the people. Most people don’t see it until it’s there.
Here’s a story from a friend:
He went to report on what’s going on in a country. This was a couple of years ago. He decided he was gonna get a local phone and phone number, cus he was gonna spend some time there. So he went to the shop.
What happened there was he had to talk to 8 people, fill out and sign 3 forms, and it all amounted to 2 hours. To buy a phone. Which takes 5-10 minutes with 1 guy helping you.
The country he visited was venezuela. They had 8 people do the job of 1 person, with tons of extra useless bullshit pushed into it to make people have to do something for their money.See, socialism fails for a number of reasons. But the key part of noticing socialism is when you notice how long it takes to do simple shit. That’s a clear sign you’re heading towards socialism.
Your politicians don’t work for you. They think they’re better than you. They abuse their power to get themselves into more power. And as they make more and more laws, you’re left with less and less to work with when you finally understand it’s time for an uprising, meaning you’re helpless.
Look at history. It never lies. And I AM NEVER WRONG! LISTEN TO ME FFS!Southampton – Liverpool Southampton +1
Bournemouth – Burnley Bournemouth to win
Everton – Arsenal Everton +1
Norwich – QPR Norwich to win
Bristol City – Wigan Bristol City to win
Luton – Blackpool Luton to win
Schalke – Frankfurt Frankfurt to win
Wolfsburg – Hannover Wolfsburg -1
Mjoendalen – Bodoe/Glimt Bodoe/Glimt to win (Norwegian league)This one on 10 quid will make you rich.
I AM NEVER WRONG!
ALSO: You’re focusing on so many stupid things, no wonder you’re not getting anywhere! Holy.. It’s not that hard to stop derailing with stupid details that don’t really matter in the grand scheme of things, but even y’all in the comments here are derailing about stupid little things, and then complaining about the politicians doing the same. You’re buying into their way of tricking you.
This entire process is very straight forward, but politicians are trying to make you think it’s complicated. It’s not. Just stop sending your money to the EU and stop taking in immigrants. Show the EU the finger and voila, you’re out!
Goddamn there are too many stupid people in the world.
The whole thing is a scam anyway. It’s not gonna happen. Theresa May has been against Brexit the whole time, so why does anyone think she will ever put forward a deal they will vote for? It’s all corruption. They will keep doing this until a new vote happens. And if they vote to leave, they will do the same over and over again until the vote says to remain.
May (along with Cameron) and about 70% of all the MP’s are remainers and make no secret about it. I used to be as cynical as many others about our MP’s, but my bout of illness gave me time to watch a lot of Commons tv and that transformed my opinions of them. There’s always going to be things to bitch about, but overall we have a group of very hardworking ( see how many have bags under their eyes) talented, caring people doing their best to make the UK as great as it can be. I’d take our lot over anyother countries MP’s that’s for sure! Oh, and i’ll bet anything a deal will be made in the end!
Still don’t believe me after the demonstrations today? Well, I’m right. I’m always right. And I’m getting tired of it. Nobody else seem to get it, but everything I’ve said about US politics, UK politics, European politics, Norwegian politics etc, has happened. This will happen too.
The globalists are winning cus they have the media with them. And social media.Look at this Mueller report in America. After 22 months of investigating they’ve found nothing. Yet the DNC keeps pushing and launching their own investigation. Mark my words; The left will now come up with some stupid excuse, saying Mueller has conspired with Trump about collusion with Russia, or that Mueller didn’t investigate properly.
They’re grabbing at straws all the goddamn time, but they’re not getting anywhere, yet nobody stops them.Protests like the one in London today will keep happening. The politicians will feel the pressure from the protests, and they’ll undo the last vote to open up for a new one. The democracy is failing, and people either don’t see it, or they’re too radicalized to change their minds, so they’ll just brush off any evidence and keep going.
Remember what I said in this thread, and come back to me when it’s all done. You’ll see I was right.
22Put a tenner of my Free Bet winnings on Wolves to do the Scum, sorry ManUre, sorry Man U!
Come on you Wolves!
Yeah, today we were manure for sure.
On another note, OP, hit me up, let’s have a date ;P lol
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