I’m going through the same as we speak. I’ve just had to send them my entire bank statement from February this year because my payslip showed I earn less that I deposited that month. I play at other casinos too, and I had a few nice wins in Feb and that’s the reason why I deposited so much that month at Casumo. This is all because I want to withdraw £1,500 I won on Sunday. It seems every time you try to withdraw over a grand they find some way of trying to prevent it. Not impressed.