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We can see eye to eye on this. I agree with you on all of your points and there is more that can be done.
I am very disappointed that Gamstop does not apply to land based too, as it is a very powerful online tool that I fully support. There is SENSE, which is very similar for land based casinos, and MOSES for betting shops, but the latter I’ll admit I don’t know very much about. I can’t imagine it’d be effective given how little betting shops are policed. That being said, I’ve not stepped foot in one for many years now so maybe it’s more stringent? I don’t know.
ID on entry to establish KYC and police any self-exclusions seems like a reasonable solution.
As for when things go too far, this is very difficult as 1) it’s subjective and 2) most people won’t admit to spending beyond their means / being in a poor financial situation. I think perhaps staff should be able to have the authority and be encouraged to raise concerns about customers that they feel are vulnerable or at risk. This would be a start.
Of course, all of this makes things more frustrating for normal customers who play and bet recreationally with no problems. But I think that’s a small price to pay in the grand scheme.
On a side note, now biohazard has the same devils trait, will you be compiling a bunch of bias and hypocrisy for that member ? None of it is a good look for bandit. But then, seedy is helping that be a reality, unfortunately.I was concerned for your mental wellbeing before, and I still am now. I hope that you’re getting the help and support that you need, truly. These forums are not healthy for you.
That is sincere, not an attack, just to be clear.
don’t agree with decent people leaving this forum with good inputBy good input I guess you mean pushing extremely volatile investments as a sure thing?
1Shiba is worth about $0.000007233 is like 1p even if it jumps 15p u make money 1m shiba is like 35quit 10m shiba is 350quit if it jumps 10p you make million :p worth the risk
Yeah I do agree to an extent, I do invest small sums in extremely low valued crypto ‘just in case’. Just careful with money that you can’t afford to lose!
There’s an unlimited supply of doge and shib. It’ll crash before it hits 1$+This. They are worthless to the core. They only have meme inflated value with no real world application whatsoever.
Can you profit out of it? Of course. But it certainly isn’t a long term hold.
11Pretty valuable lesson in here for those interested in investing in meme stocks. Time it right, you could be in for a quick in and out payday.
<span style=”font-size: 1rem;”>But realistically these are just high risk, over inflated opportunities that I steer well clear of!</span>
These are not illegal requests. In fact, online casinos these days have an obligation to know their customer and identify vulnerability earlier than ever, as instructed by the UKGC.
They cannot use this to hold withdrawals, however. That is a clear breach 99% of the time.
1227th June 2021 at 5:44 pm in reply to: Dna test, multiple ID requests, an anal swab, family tree #109406I am fairly happy with the truth and hope you realise while you seem to wish for me to accept the truth, you might want to realise that you agree with me, to some degree.
Because the fact is, there are lies on the table. SkyVegas : “No we don’t wish to look in your underpants as part of KYC” vs Generic Dodgy Casino : “Everyone who runs a website maybe even utilising a mass used site template and a license, must fumble your balls and have a good sniff of their fingers, resulting in the ability to have access to all of your ID”.
I have no idea what witch hunt you are on about.
But in regards to the topic, there clearly comes a point where enough is enough and enough is enough. Videoslots just put my brother through this crap a couple of weeks ago. He could deposit. Play. Lose. Win. But not withdraw. I have blatant access to the proof. They have an obligation and they can’t prevent withdrawals eh… I’m not pointing this (attitude) at you but indeed at the “industry” : BULLSHIT.
You said “completely your choice to make”. WRONG. He was forced to provide proof of address, driving license, bank card, bank statement (didnt even use bank) and paypal
AFTER he had deposited and played. He had no idea he would have to go to those lengths and to get his money back, he HAD NO CHOICE.
Sorry @igc-rm, I wasn’t clear. When I say it’s your choice, I mean that it is your choice to provide these documents and remain at the casino. The casino is not allowed to hold your withdrawal whilst awaiting these documents, if it could have been done sooner. However, as I stated in my original post, this happens regularly, so the best think to do in this situation is try to resolve it with the casino first, or raising a direct complaint with the UKGC if no solution is obtained.
Ref: https://www.gamblingcommission.gov.uk/public-and-players/page/i-can’t-withdraw-my-winnings
There is a bit of a crossover between identification, anti-money laundering and affordability checks – all of which fall within KYC. The casino may not always specifically reference what the documents they’re requesting are for, in relation to these, so it can get a bit confusing. Generally the bank statement checks (or source of wealth) fall within affordability – occasionally AML – with the sole purpose of understanding if you’re a vulnerable customer or not. They do this because the UKGC is clamping down heavily on protecting the customers from themselves, spending money that they cannot afford. There have been many significant fines hammered down on major UK casinos over the past few years due to the casino(s) in question not implementing sufficient KYC checks.
Hope this helps.
And for the record, I have no affiliation with casinos whatsoever. I don’t care who is right and who is wrong, I’m just trying to spread the facts and provide a clearer view on why certain things within the industry happen.
27th June 2021 at 12:02 am in reply to: Dna test, multiple ID requests, an anal swab, family tree #109387I don’t tend to post here anymore, and there is a key reason for that. But I’m going to make an exception here because from everything I’ve read from Xbob over the last couple of weeks, he is exactly right. He knows what he’s talking about, and he has been very accurate and fair with his posts. Don’t like the truth? Fine. But don’t make this into a witch hunt just because you can’t handle the fact he doesn’t support your narrative.
@igc-rm – to keep this on topic. All UK regulated casinos have an obligation to know their customers. These come in the form of KYC checks and are passively enforced by the UKGC.
What do I mean by passively? KYC is a fairly fluid topic in the UK and a lot has changed over the past couple of years on this. I don’t know to what extent specific audits or quotas are made regarding these level of checks by the UKGC, but I do know that if a casino is found to not have made sufficient checks in knowing their customers, whether for vulnerability reasons or for anti money laundering, then said casino will receive a significant fine.
Casinos don’t want to do these checks, it’s off-putting for their customers, as exampled in this thread. But doing this and potentially losing custom as a result is still better for them than the alternative. Some casinos will use this to try and delay withdrawals, but this is not permitted by the UKGC and a complaint referencing this is normally enough to fast track it through.
Remember – no one is making you provide these documents. You don’t have to provide them, it just means that you’ll lose access to your account as a result. Completely your choice to make.
? hey friends.
Everything is well with me, thank you for asking, Xbob. Hope all is well for you and the family!
11This reply has been reported for inappropriate content.
It’s Steven with a V not PH
Reported for advertising Pornhub. Shame.
Also, Phteven hahaha.
How’s it going Haz ma taz?
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