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[Casumo Andy WANTED $49 Outlaw]

There is no denying that Bandit! I thought it was a little nippy when I left there but this is “real” cold ? But nice to be back all the same, it’s been a while ??

[Casumo Andy WANTED $49 Outlaw]

Shiver me timbers it’s bloody cold back here in the UK ??

[Casumo Andy WANTED $49 Outlaw]

Hi Malky,

I have checked your Documents and sent you an email, I will not be at work over the next week as I am coming home to the UK for Christmas but we do have a crack team of ambassadors here that will be able to help get you past the checks

Casumo Andy

[Casumo Andy WANTED $49 Outlaw]

Hi Malky,

Sorry to hear that you have been having a few issues with uploading your documents for KYC. Clearing down your cookies and cache tends to really help if you are not getting the options to upload an image from your device as opposed to just the webcam. I can not comment on who you spoke to today or what you were advised as I was not at work in the day but I will be in the next hour so. If you want to come back to live chat and ask for me I can help get this sorted for you personally and answer any questions that you might have regarding the process and the reason behind them if we have indeed asked for your documents for a second time. I will also be able to see who you spoke to today and see what you were told, this will help me make sure that they are giving out the correct information to our players when they reach out to us for assistance.

Again, I am sorry that it has to this point where you feel you need the use of the forum to vent your frustrations

Casumo Andy

[Casumo Andy WANTED $49 Outlaw]

stace11022 wrote:

Hi Andy,

You say you like Legacy of Egypt….. are you on drugs …???

The Mrs plays on Videoslots and done   2400 spins and her Rtp is 63%

 

I did say oddly! It has got me out of trouble countless times in the last 6 weeks or so regardless if it is a small, medium or high stakes session. I have to tip my hat to it at then moment but I am sure that will change in due course!

[Casumo Andy WANTED $49 Outlaw]

The Bandit wrote:

Haha yeah there have been a few tops eh

 

I saw a post on the Casumo blog and it detailed how many times particular wins had been achieved at Casumo for the month of September, for example the full screen of explorers on Book of Dead – 18 times, that was surprisingly a lot haha I wondered if you could gain that sort of information for any game? Like how many times the Reel King ladder had been topped on max stake for the month of September or similar? It would be amazing to know that sort of thing

Glad you enjoyed the fun facts in the blog post, I can confirm that it is going to be something that we produced monthly from now on so if you guys and gals enjoyed it I can surely Keep the post coming for you. What I can do El Bandit is ask the data dudes if they can add ReelKing to next months post for you, my guess is that the numbers will tally up with your videos ?

[Casumo Andy WANTED $49 Outlaw]

Just Basics wrote:

@CasumoAndy

Hey Casumo Andy why did the company you work for close my account for verification when i tried to withdraw 1.6k from my account?

This was after i deposited over 3k  over 6 months using “Paysafe” as a deposit method, with no verification asked for.

So to put plainly…..I deposited over 3k in a 6 month period with no withdrawals and no verification asked for. Then soon as i wanted to withdraw money the verification was then asked for.

I got the money cos i sent my passport so thanks. But this seems to be a very shady thing for an online casino to do.

Nice to meet you mate. And hope you enjoy the ride that is BACKINAMO!

Good afternoon Just Basics, Due to this being a public forum I can not discuss your account specifics on here, I would also need to to verify that you are the account holder first. I am happy to do that for you but you will need to jump on to live chat and just ask for me. What I can say is that we are a highly regulated industry and the KYC is one of those processes that are set in place by the regulators that we must carry out on all of our account holders at one point or another. The process can be triggered for multiple reasons during the life of an account due to various factors but it is something everyone has to complete ?

[Casumo Andy WANTED $49 Outlaw]

Not a chance am I giving you ReelKing spins! I have seen you hit the top way too many times…….

 

I am a lifelong gambler of Sports, slots, table games, poker, backing laying trading horses, raindrop racing, penny up the wall!

 

To name my favourite slot at the moment would have to be – The Falcon huntress (hugely underplayed in my opinion) Bonanza for the pure frustration of the game and a few others that have been kind to me of late so would be rude to ignore them are Tiki, Raging Rhino, Monty and oddly legacy of Egypt!

 

[Casumo Andy WANTED $49 Outlaw]

OK Sir I am going to place 10 free spins in the book of dead on your account now! That way you can confirm to your band of loyal followers and forum members that I am who I claim to be. The spins are now on your account

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