Forum Menu
Forum Info
- Town Status : Outlaw
- Wanted Reward: $312
- Topics Started : 29
- Replies Created : 1092
Forum Replies Created
-
AuthorPosts
-
What the actual FUCK is this post about. I work next to a CS team here. So trust me when i say….
Customer service agents work damn hard. 40-50hr weeks in hot offices, taking on up to 8 chats at a time. You may think their job is easy but imagine the shit they get. Im looking at our current chat lists for our sites we host the CXM for, and its all over the place. You get people asking nicely why a game is down, lovely. Then you have KYC compliants, issues with logging in when people are so stupi they dont realise where to put the password, and then, worst of all, death threats.
CS agents are given death threats on average 10 times a day. TEN times. Imagine working in that environment.
There are also policies in place by casinos and licencing commissions for this type of thing. They are NOT allowed to give advice, apologise, offer any form of “guidance” as it could result in lawsuits from people. They have to refer them to gamcare, or whatever, and talk to a member of staff internally.
3 weeks ago our head of HR’s boyfriend was head of CS at a large casino, he was on chat and someone said they just took 80 pills. He called the local ambulance who got sent round to his house from the system information. They got there, the guy ended up ok. I dont know if the guy would have called ambulance himself but the CS agents are there to help people. Not their fault you gamble. If you lose you lose. I lose. we all lose. Its our choice.
Their job is hard. Dont give them shit. Ive seen people quit, walk off crying, its a painful job.
1Work from home as customer service for anyone. Gaming companies need it all the time. Pays about 25-28k. Look online.
Also google remote working jobs.
I dont get the hatred of KYC. Without it gambling wouldnt exist. AML policies and licencing is restrictive for a reason.
Redbet is run by Evoke, which is the same licence and casino engine and BO as MrGreen and all affiliated casinos. With their recent fine… they will ban you from all of them pal
To be clear, I agree with the frustration, but Leo Vegas have to be like this currently.
The Swedish licence just kicked in and its regulated the shit out of them. They are going to be pedantic. Its gonna suck but ill have a word if anyone needs me too.
As for passport out of date – an out of datepassport isnt valid ID anywhere. Pubs, planes, poker, casino, whatever. Doesnt work
This is great thread, i need to be UK based for it so give me till tuesday and ill help
Dear……
Thankyou for all your deposits.
We are sorry to say that we are now gonna do a runner, and then re-open our casino under a new name.
Thanks again ya fkin mugs!
Lol, that would be funny. Thats not how it works.
Best guess for this – they had a lot of big wins, coupled with affiliate deals that were too high, and they arent making enough to expand, and the system they are on isnt allowing them to go to new markets so they are leaving to go somewhere else.
Doing it legitimately using only your own money? – 60grand youd need.
Doing it with extra bonuses, max cashouts, the “fruity slots” method – 15k.
Doing it with pure fake funds and casino controlled gameplay – 5k max.
This is why casinos in my book are scum, and why the Bandit should press for compensation for his Final Countdown loss..
2 faults/Bugs and thebandits gets paid at the end with BTG writing a response on Casinomiester that the server knows what it’s paid.. Then if that’s true pay Green2711 his god dam money…
Motherfuckers the lot of them.
What a miscontrued statement.
The bandit cant get any compensation. The game has a front end glitch, not a game round issue. The game clearly misplaced what it was showing and its fixed. And I love Steve, he is great, but on this one he isnt entitled to anything.
Hi mate. I had this happen to me before I think it was on the same game but on a different casino. Basically my bonus finished but got stuck there so never added the winnings. I tried different browser and mobile still the same. Their support sent it onto their tech department and after about a day or 2 they were able to unlock the game and the winnings were added to my balance then. Hope you have the same result. I think you should be ok.
I hope so mate although I want to finish playing the bonus just to see what happens.
I contacted videoslots on Monday I won the bonus on Friday 15th so told them I’ve waited quite a while and they said they will update me when they hear back from the provider and it can sometimes take a bit longer…since then I’ve had no response so I’ll be contacting them again tomorrow if still no reply.
Honestly feeling like I won’t get it but if eejit has said it’s gonna be fine then I suppose I can’t argue with that.
As for this – the game round can get stuck. All game round are automatically paid out after a certain period of time. The result is already decided just the spin hasnt finished. Have you tried using a computer elsewhere to view it? Something thats never logged on to videoslots, different IP also, that usually works.
Games do have issues. I maen if your FIFA game crashes you dont sue Playstation do you? Green will be paid, the game round will be visible, and if there is a universe where he miraculously doesnt, I live by their office, ill go down for you pal and ask some questions.
But yes you will be fine. This happens. Not a lot but it does. Just keep emailing them, chasing a game provider takes 2 days max. And one as big as Merkur has good speed on this. Just make sure Live chat knows the issue in full being as technical as you can.
@JustBasics is actually a Chef and a Plumber. He has to work 2 jobs to continue to develop his own slot brand, which will be the most volatile game ever, but the game wont ever pay. He will use the money made from this (approx 5mil) to start his own gambling youtube video affiliate business, as thats where he believes the money is. After this he will realise that the money was all along in slots and casino, and get his own casino. After seeing the back office and player management and what you can do, he will return to this forum in 5 years time and be very apologetic to everyone, Biohazard will hug him, fireworks will erupt, Jesus will return from the made-up dead, and gamblingmen and gamblingmenwomen will be forever in the knowledge that we made this happen.
I dont see why people are demanding BTG give money to anyone for this. Baffles me.
Do any of you, in your job, lets say your a plumber, break a pipe, have to do a bit of extra work, then as a result of this have to pay for their whole house to be refurbished?
Its clear BTG have fixed the issue, found the issue, and that bonusBandit got was just the worlds ultimate tease. Annoying i agree. Very. But they arent cheating him.
Point is, who wants to play that game now?. I don’t. You should atleat get an average of what the extra for spins on 27x wild would pay. The problem is there’s not yours. You hit a retrigger and it counted up. They can’t say so edited it as the £190 win did not move, and neither did your balance. Never mind the fact leovegas has the game stats. Boycott the game and even Vegas until sorted. All of us.
exactly!!!! who wants to play a game, that’s full of “glitch’s” and problem’s. BTG need to sort this out, asap. and perhaps contact you steve, and suggest or offer a way of putting this right for you. as far as i’m concerned this game played its spins out and showed the re-trigger etc. and the x27 symbol. then whipped the free spins away and the multiplier.
Conned, and ripped off. With any luck, BTG will sort you out.
BTG need to see the bigger picture here. new game, and the sheer fact of how, now this game has been shown to clearly rip customers off, players aren’t going to want to risk playing it.
Hope you get this sorted, maybe BTG are reading this, ?!?!??!? maybe you should drop into steve’s bank a 1000X stake gesture of good will. and restore the “Trust” back to the hundred’s in not thousands of people that have already seen this video. Many player’s including myself, will now stay away from your games, i mean,…….. they can’t be trusted, surely???
Over and out.
I already send video clip to their CEO and CTO
-
AuthorPosts