I’m going to have to look into this mate as they dont have a live chat so you can only email them. They take days to respond. They keep saying your account has been verified you can now withdraw it will take up to 72 hours. So you wait the 72 hours and then they say oh sorry we need you to re-verify your account and I’ve done this three times now. Starting to get very frustrated as it’s not a huge sum of money but it’s my second biggest win.
seems like this is happening a lot then mate, as it did it too me i was so tilted as it took so long too finally get a bonus after 100’s of spins and mine nobbed me off first one with 8 spins, get your 2k withdrew and dont give it them back mate ?