Sorry to hear about your crappy experience mate. It seems that you have lost that money. Trying to find a bright side for you….. At least you won’t use them again. If you’ve signed upto gamstop it was for a good reason as you said you couldn’t control your gambling. You attempted to find another way to gamble and succeeded. Thankfully it’s been a one off gamble… If you hadn’t of experienced the crap service, think about how many more thousands you could potentially lose, some will say or win but realistically it’ll be a loss. Yes you’ve probably lost your withdrawal because of the crappy service but all in all… its probably done you a favour in the long run?? Remember you stopped for a good reason mate. Again, yes you’ve been done over but you’ll be so much better off by not doing it again.