Hi Mate I’ve been using bc game same as u have and been depositing from crypto.com because I’ve been using the vpn crypto.com have said they need more information on the wallet iam sending funds to due to travel regulations they asked for the recipients name the recipients county and the wallet type I spoke to bc about getting the information but they don’t seam to understand why I need it or just don’t want to provide me with it for some reason so am no longer able to deposit with them or any other casino can u try and find out the information required from bc as u seam to have a good relationship with them and I know u get the vip host which might understand what’s needed better as I only get the normal customer services and make sure the same thing doesn’t happen to u I think it was due to having the vpn connected when I logged in to crypto.com so they think I’ve been travelling all this is due to the travel regulations so they say any help from u wound be spot on that’s and good luck