I had two accounts verified fully with a simple deposit as bank verified all (which must inc DOB etc) and all fine.
Seems that people mainly have issues when trying to withdraw a nice profit which then starts to piss me off as shows the nasty side to these sites.
Im lucky but only ones that have ever been dicks to me were CASUMO. Never touching them again as even though verified they closed my account down with over 2k profit in there.
Trying to get answers were horrendous. Only reason I left it was because I won 4K on Betfred